Free Webinar

How do you measure the business benefits of IT initiatives?

Evaluate and enhance the impact and success of IT initiatives across the organization

Agenda

IT is often viewed as an indispensable but challenging expense for a business. Despite continued efforts to resolve issues, streamline operations, and contribute to the organization's overall functionality, IT teams often fail to receive the recognition they deserve. The struggle lies in shifting the perspective of IT from a mere cost center to a significant contributor to business productivity.

By leveraging analytics-driven insights, IT managers can effectively communicate and substantiate the value of IT operations in terms of business impact and ROI.

This webinar explores practical strategies for substantiating IT operations to showcase functional benefits for the organization:

  • Establish a holistic view to highlight technology's contribution to business results.
  • Correlate IT expenses with tangible business outcomes.
  • Tailor metrics to key stakeholders, providing business context across every stage.
  • Demonstrate and drive continual service improvement to keep up with changing technological trends.
webinar video

See what our customers have to say

Analytics Plus has helped increase our service desk productivity and overall responsiveness. We are now able to respond to incidents and service requests faster, resolve more requests, and continuously improvise our processes."

David Whitfield, IT customer services manager, F4 IT Services

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