Getting Started

This section provides all the information you need to get started with Identity360.

• Sign up
• Log in
• Admin portal and user portal
• User roles
• Subscription

Sign up

For existing Zoho account holders

1. Visit https://id360.manageengine.com/signup.
2. If you already have a Zoho account, there is no need to sign up; simply sign in to Identity360.
3. Enter the email linked to your Zoho account, and you will be prompted to authenticate with your Zoho credentials.
4. Upon successful authentication, you will be directed to Identity360. Here, you will need to check the box confirming your agreement to the terms and privacy policy.
5. Click Get Started to begin your journey with Identity360.

For Zoho application users without an organization

1. If you use Zoho applications and your personal Zoho account is not registered to an organization, you can still directly sign in to Identity360 by entering the email linked to your Zoho account.
2. After authenticating with your Zoho credentials, you will need to provide your company name and click Get Started. This will result in the registration of an organization under the provided company name.

For users without Zoho accounts

1. Visit https://id360.manageengine.com/signup.
2. Enter your Company name, Email, Name, and Password.
3. Click Get Started.
4. This will result in the registration of an Organization under the provided company name.
5. Upon registration, a confirmation email will be sent to your email address. Click the link in the email to activate your Identity360 account.

Sign up using a Google Workspace or Microsoft 365 account:

1. To sign up using your Google Workspace or Microsoft 365 account, click on their logos.
2. Based on your selection, you will be redirected to the authentication page of the Google Workspace or Microsoft 365. Sign in with your account credentials.
3. After successful authentication, a Zoho account will be created for your Google Workspace or Microsoft 365 account.
4. Enter your First Name, Last Name, Country/Region, and State to provide more details.
5. If you wish to authenticate with your Google Workspace or Microsoft 365 account, link your existing Zoho account by clicking the Link Accounts button.

Log in

1. Open the Identity360 login page or the application you want to access. If you are logging in to an application, you will first be redirected to Identity360 for authentication.
2. Enter your email and click Log in to authenticate with Identity360.
3. The authentication method depends on the organization's configured settings. Users can authenticate in one of the following ways:
   • Passwordless Authentication: This enhances security by eliminating the need for traditional passwords. If enabled, users will authenticate using a passwordless authenticator. However, if a user has not yet enrolled in any of the configured first-factor authentication methods, they will be prompted to verify their identity via email verification by default. Once the email verification is successful, the user will be prompted to complete their enrollment in the other configured authentication factors.
   • Linked Source Authentication: If the organization has integrated external directories such as Azure AD or Salesforce, users will be redirected to the respective directory for authentication.
   • If both Passwordless Authentication and Linked Source Authentication are configured, users will be given an option to choose their preferred authentication method.

     Note: If the toggle Enable users to authenticate via Zoho Accounts when their primary source is set as Universal Directory is enabled, users will be redirected to Zoho Accounts for authentication. This option is useful for Zoho Accounts users who wish to continue to authenticate through the same.

4. Users will be prompted to complete MFA when additional authentication factors are configured for MFA in Identity360.
5. After successful verification, users will be redirected to Identity360 or the application.

Admin portal and user portal

The admin portal provides access to all the functionalities of Identity360. It contains the dashboard, application settings, directory settings, and reports. Only users with Admin or Super Admin roles can log in to the admin portal.

The user portal provides access to SSO-enabled enterprise applications, allowing both admins and non-admin users to log in to the user portal.

User roles

Identity360 includes four predefined roles to manage user privileges within the product. Additionally, admins can create custom roles, allowing technicians to receive only the permissions associated with those specific roles. To learn more, click here.

Subscription

Identity360's licensing is based on the following components and the number of subscribed users.

• MFA and SSO: This module starts at $195 for 100 users per year.
• Life cycle management: This module starts at $295 for 100 users per year.
• All-inclusive: This module includes MFA,SSO, and life cycle management capabilities and starts at $415 for 100 users per year.

For detailed licensing and pricing information, click here.