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How ManageEngine Log360 helped to elevate security for Electroimpact

About Electroimpact

Electroimpact is a highly skilled aerospace automation and tooling company. They undertake a variety of projects, such as developing robotic assembly systems, complete automation assembly systems for commercial aircraft wings, riveting tools and machines for wing panel and fuselage assembly, and many more. Peter Zieve, the founder of Electroimpact, envisioned it as a refuge for engineers, where all work is vertically responsible from concept to customer acceptance with little in the way of red tape or other obstacles to success.

Company:

Electroimpact

Industry

Aviation and aerospace component manufacturing

Location:

United States

Challenges faced before Log360

Electroimpact confronted several critical challenges before implementing the Manage Engine Log360 solution:

Logging and centralization: Managing extensive data from various sources across their complex IT infrastructure proved to be a formidable task. The absence of a centralized log storage system hindered efficiency.

Complexity of previous solutions: Electroimpact previously experimented with various software solutions like Delinea. However, they found those solutions lacking in terms of streamlining their operations. Also, the complexity of these solutions added unnecessary layers of difficulty to their IT security efforts.

Evaluating and choosing the right SIEM solution: Electroimpact's journey

When Electroimpact embarked on the journey to select an optimal solution for their IT security and compliance requirements, they were met with a multitude of choices in the market. Electroimpact conducted a thorough evaluation, carefully considering various alternatives to make an informed decision, including well-known options such as Wazoo and Kibana.

Customer testimonials: One of the main factors that led Electroimpact to choose ManageEngine Log360 was the influence of customer testimonials. Hearing positive feedback and success stories from peers and industry counterparts, who had already implemented ManageEngine, was a compelling testament to the effectiveness of the solution. In a landscape where word-of-mouth recommendations and real-world experiences hold significant weight, the confidence expressed by those who had benefited from ManageEngine played a crucial role in Electroimpact's decision-making process.

Ease of use: Another feature that set ManageEngine Log360 apart was its user-friendly interface and the "single pane of glass" concept. This approach resonated deeply with Electroimpact's IT security team, offering an attractive solution to their complex needs.

The user-friendly nature of Log360 meant that the team could quickly adapt to the solution, minimizing the learning curve typically associated with implementing new IT tools. Its intuitive design made it accessible to IT professionals of varying experience levels, ensuring that the solution could be efficiently utilized across the organization.

Electroimpact's security needs

When Electroimpact embarked on the journey to enhance their IT security and compliance posture, they identified several critical security needs that had to be met effectively. ManageEngine Log360 emerged as the solution that could comprehensively address these needs and reinforced Electroimpact's security framework.

Centralizing network security:

At the core of Electroimpact's security needs was the imperative to safeguard their extensive network infrastructure. The aerospace industry demands a robust and resilient network to ensure seamless operations. ManageEngine Log360 provided the means to centralize all network logs, a critical step in enhancing network security.

Electroimpact gained a consolidated view of their network activities by consolidating logs from diverse sources into a single repository. This centralization not only simplified the monitoring process, but also allowed for a more effective response to potential security threats. With all network data accessible from a unified platform, the IT security team could swiftly identify anomalies and take proactive measures to secure their network.

Streamlining compliance audits with CMMC:

Compliance with industry-specific regulations, such as the Cybersecurity Maturity Model Certification (CMMC), was a non-negotiable requirement for Electroimpact, given their aerospace sector involvement. ManageEngine Log360 recognized this need and offered a dedicated CMMC dashboard.

This specialized dashboard was designed to streamline the often complex and demanding compliance reporting process. This not only ensured compliance, but also contributed to a seamless audit experience, saving time and resources.

Forensic analysis:

Security incidents are inevitable, and when they occur, a swift and effective response is crucial. ManageEngine Log360 facilitated in-depth forensic analysis of security incidents. Electroimpact's security team could delve deep into incidents, understand their origins, and implement measures to prevent future occurrences.

Real-time insights with graphical dashboards:

Log360's graphical dashboards provided Electroimpact with real-time insights into their network security. The ability to quickly grasp the security landscape was invaluable in their proactive security efforts and empowered their decision-making.

“There's not a huge learning curve, it's searchable, and the way that it's built its framework is very simple to understand. Like, anytime that I run into technical problems, I'm able to parse through it and typically attempt to fix it myself before I need to get customer support involved.”

Andrew Hanson, IT Security, Electroimpact

The impact of Log360 at Electroimpact

Andrew Hanson, an IT security administrator at Electroimpact, mentioned that they saw a wide range of security threats, including account compromise and various other threats. ManageEngine Log360 played a pivotal role and helped to detect and resolve these security threats efficiently. Real-time alerts and comprehensive dashboards provided critical visibility and enabled rapid responses to potential security incidents.

The implementation of Log360 resulted in significant time savings, improved productivity, and enhanced accuracy in their IT security operations. The solution enabled efficient real-time tracking of network activities, reducing the time spent investigating false reports.

Customer onboarding process

Hanson praised the exceptional technical support received during the implementation phase and also mentioned that it is the most beneficial aspects of their experience with ManageEngine. He strongly recommended ManageEngine's onboarding services, emphasizing their significance in effectively utilizing the product. The technical expertise and guidance provided during implementation proved instrumental in their successful adoption of Log360.

About custom onboarding

Custom onboarding is a ManageEngine service that provides solution implementation to clients upon request. This service includes installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.

About Log360

ManageEngine's Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and delivers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.

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