Fortifying IT infrastructure: Zaxby's success story with Log360

Challenges

Zaxby's, an esteemed fast-food chain with a strong reputation for its delicious offerings and exceptional customer service, has always been committed to not only maintaining but enhancing its operational standards. Recently, the company identified a few challenges in its IT infrastructure that posed threats to this commitment. The main issues encountered by Zaxby's included:

Failed logons and authentication

Zaxby's uses various IT applications and systems in its day-to-day operations. The frequency of failed logon attempts and authentication failures happening in its systems posed a serious concern. Without real-time insight into these failures, potential internal breaches could remain undetected and unresolved, leading to significant operational disruptions or data breaches.

Network security

Zaxby's realized the importance of constantly monitoring and auditing network devices and applications, but its existing manual practices were time-consuming and error-prone. Identifying, analyzing, and mitigating network vulnerabilities required a more automated, streamlined approach to ensure uninterrupted and secure operations.

Compliance audits

Zaxby's needed to meet and prove adherence to various compliance mandates. However, collecting and managing the necessary evidence was proving to be a challenging task. The risk of failing compliance audits was a real one, with potential implications including financial penalties and reputational damage.

Threat management

In the face of a growing number of cyberthreats, Zaxby's needed to constantly hunt for threats, investigate them, and resolve them before they could escalate into serious issues. Yet, without the right tools and solutions, identifying and eliminating threats on time was becoming increasingly difficult.

These challenges put Zaxby's at risk of operational disruptions, data breaches, and failed compliance audits. To overcome these hurdles and safeguard its brand reputation, the company needed a robust, comprehensive, and easy-to-use solution. Its search led the team to consider Log360 as their go-to choice for addressing these IT security and compliance challenges.

The Solution: Log360

In addressing the unique IT security and compliance challenges it faced, Zaxby's found a comprehensive and efficient solution in Log360. This software provided a consolidated platform for network security, compliance auditing, threat detection, and forensic analysis.

One of the features Zaxby's found most useful was the graphical dashboard, which allowed system administrators to analyze log data and quickly spot suspicious behaviors. Visual representations of log data simplified the process of identifying patterns and anomalies that might signal potential threats.

Moreover, Log360’s threat intelligence feeds proved invaluable to Zaxby's by alerting the company to malicious IP addresses, domains, and URLs. These feeds constantly updated Zaxby's IT team about the latest threats, enabling them to stay one step ahead of potential attackers and ensuring the security of the company's network.

Log360's UEBA feature was another key asset. This feature enabled Zaxby's to detect insider threats by establishing a baseline of normal activities for users and entities, and alerting the security team when it detected anomalous behavior.

Finally, Log360's forensic analysis capability allowed Zaxby's to detect security threats long after they had occurred. This was crucial in ensuring that no threat went unnoticed and that all vulnerabilities were addressed promptly and effectively.

Impact

Mireille Kasikila, the system administrator at Zaxby's, particularly praised the solution's proactive alert system. She told us, "The alerts that warn of critical security events once detected have been instrumental in our threat detection efforts." This feature provided immediate notifications about any critical security events, allowing the IT team to act promptly and mitigate any potential harm.

In summary, Log360 equipped Zaxby's with the necessary tools to bolster its network security, ensure compliance, and manage threats proactively and effectively. The various features and the overall convenience of the solution helped Zaxby's turn its IT challenges into strategic advantages.

About Log360

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine-learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities. For more information about Log360, visit manageengine.com/log-management/.