Instead of having to stand in lines at government offices, the mantra "technology has made life easier" now rings true. Today, you can raise requests for many crucial services from the comfort of your home.
Over 3,800 government services were migrated to internet-based services in the year 2021 in India, according to Statista. The dependency on the internet is emerging like never before, and the reason to choose a proper network monitoring setup for your organization is compelling.
When government organizations are considered, the service is not just restricted to a particular group of users. It involves a large spectrum of the public, where the services help people obtain government benefits or escalate service requests through a dedicated application or website.
A disruption to a government service due to technology glitch often leads to frustration by the public.
Deploying a dynamic network monitoring solution helps:
A proper network monitoring tool helps the public stay connected to the government 24x7 while helping government organizations and NGOs function efficiently.
Optimum uptime, seamless performance, data security and well-established compliance are the everyday milestones of a network administrator working in an IT team.
Availability of all the network components, including devices, associated websites and portals, is crucial. Public records play a vital role in overall government functioning as they serve as gateways to many government services. Users who are unable to access public data, or submit payments or information on a website, can develop a lack of trust in the government agency.
Good network performance ensures a smooth cascade of events, be it lodging complaints, closing payments just before the deadline, or viewing an examination result, especially when a large number of users land on the same website. A bad user experience restricts the public from accessing government services and reflects poorly on the reputation of the government.
Protecting the public data is critical. Keeping public data safe is the responsibility of the government. Rule makers should not become rule breakers, and not adhering to compliance leads to the loss of integrity.
Deploying a compatible network monitoring tool helps the network administrator simplify the Herculean task of monitoring the entire network quickly and efficiently.
Network availability tracks the up and down performance of devices in the infrastructure. With the public raising critical requests that require immediate action, an operational network is essential to address it immediately.
Capacity planning, a significant pain point for network admins, involves forecasting storage systems allocations to confirm they can retain data from public, executive, legislative and judiciary wings. Any data that is lost is unacceptable.
Government network safety is imperative. Monitoring network traffic helps protect the network from data theft. An unusual spike or suspicious activity must be tracked.
Observing hardware health periodically is crucial for keeping your network immune against poor performance. Elevating temperatures or wavering voltage in devices, for example, impacts network performance.
Government websites and service portals can operate slower when many users land on the same page at the same time. If a high level of latency occurs and delays performance, the result is often a poor user experience.
Jitter hugely impacts the network performance, especially during video conferencing and IP-connected security cameras. Monitoring the network proactively helps meet user requirements during emergency situations.
Government organizations take various steps to make it easier for people. However, there are a few challenges government organizations face. Here are a few of them.
Since government organizations are ever expanding and highly interdependent, planning the capacity of the entire network can be tedious. Poor capacity planning might lead to unplanned purchases, thereby wasting government funds. A network monitoring tool must have a capacity forecaster that understands an organization's scalability and rations the capacity of the network.
Some government networks are sprawled across the globe, so gaining complete visibility into the network can be challenging. It's imperative to utilize a network monitoring tool that supports different network visualization techniques.
Different segments of the government have different compliant policies. A network monitoring tool that allows us to set different policies helps the entire government function seamlessly.
With the government network sprawling across geographies, a network monitoring tool that can monitor devices in a distributed network set up is crucial.
ManageEngine OpManager is a crafted-to-perfection network monitoring solution that makes your every day monitoring hassles easy. This software is a holistic blend of rich features that empowers network admins to monitor the entire infrastructure in minutes.
With government organizations providing services through the internet, new types of devices get added to the network based on the public requirement. However, OpManager enables you to monitor any device that is connected to the internet through an IP address.
Here's how OpManager makes monitoring easy.
Just like other industries, not meeting the compliance requirements cannot be an excuse here. A lot of policies and regulations must be exercised by the government to maintain harmony, whether for the entire country or the smallest of towns. Each segment of government might need to adhere to specific compliance policies. Globally, organizations working in the food processing industry, for example, need to comply with food health and safety standards from the FAO and WHO, among others.
Integrate ManageEngine Network Configuration Manager with OpManager to help your network meet compliance for every industry by letting you create your own policies.
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