Troubleshooting EMC server auditing

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If you encounter this error while auditing your EMC servers with ADAudit Plus, go to the audit log location and check if files are being written. If not, perform the following checks:

• Ensure that the event log location is configured correctly under event log settings.
• Ensure that the Domain Settings user is provided with the required privileges.

For additional aid, get in touch with our support executives at support@adauditplus.com.

The system cannot find the path specified

Cause:

This error occurs when ADAudit Plus is unable to contact the EMC server.

Solution:

Check whether audit policies are configured on the EMC server to ensure that events are logged whenever any activity occurs.

Follow this audit policy configuration guide and check if the audit policy is configured properly.

Troubleshooting:

Check if the audit files (evt files) exist in the EMC audit location.

• Open File Explorer in the ADAudit Plus server and select Network from the left tree.
• In the Network window, double click on the target EMC server which contains the shared folder.
• Navigate to the EMC audit location as specified in ADAudit Plus console and check if the files exist. Alternatively, you can run the UNC path to the EMC audit location and check if the files exist.
• If the audit location does not contain the audit files, locate the audit files on the EMC server and update the EMC audit location in ADAudit Plus.
• If you are able to access the shares, check if you can ping the Netapp server.

Note: EMC audit location is the UNC path of the audit folder shown in the image.