Clark College delivers unified user access management with ADManager Plus

Business challenges

• Security vulnerabilities due to non-standardization The absence of standardized procedures exposed the institution to potential security risks. Inconsistent access controls posed a challenge in safeguarding sensitive data.
• Unstructured assessment of access requirements A lack of structured methods to assess access needs for new employees led to an ad-hoc approach, impeding the establishment of a streamlined and secure user management system.

The Problem

As education institutions experience a whirlwind of changes when it comes to student enrollment, it is imperative for their IT teams to have resilient user life cycle management strategies in place. Clark College faced significant challenges in the realm of access administration. Non-standardized procedures for user onboarding and offboarding proved to create a taxing and friction-laden process for its IT department. Foster Nostrand, the college's IT administrator, pinpointed the critical challenge. "There was no good way to determine the access needs of new employees," he said. This underscored the need for a solution that could bring order and consistency to the IT team's user management practices.

The Solution:

With the deployment of ADManager Plus, Clark College found effective ways to unify its user life cycle management processes. Foster noted that the reporting features, particularly those with a focus on inactive users, were helpful in deprovisioning stale accounts. These reports also contributed to a more proactive and secure user access management system. With ADManager Plus, the college welcomes new standardized processes that enhance security, fostering a more efficient and secure academic environment.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.