Application-centric infrastructure monitoring

FAQs

• Do we have any agent-based monitoring available in Application Manager? Yes, Applications Manager supports agents for application performance monitoring (APM Insight), end user monitoring (EUM), and real user monitoring (RUM).
• Is Applications Manager available in OpManager as an add-on? Yes, we can use Applications Manager as a plugin in OpManager. All the add-on features are available in it too.
• How do we set up monitors for one SQL server database with five instances where SQL ports are different? To add five instances, you can mention the instance name and add each of them as separate SQL monitors. https://www.manageengine.com/products/applications_manager/help/ms-sql-db-servers.html#newmonitor
• We observed alarms are group together for a single device. Can individual alarms can be configured as well? Yes, we can set alarms for metrics at the individual level. https://www.manageengine.com/products/applications_manager/help/viewing-and-configuring-alarms-globally.html
• Does Applications Manager support monitoring of a live log file where the file name keeps changing constantly in a day? Yes, Applications Manager supports file monitoring for log files with constant name changes. https://www.manageengine.com/products/applications_manager/help/file-directory-monitors.html#timestamp
• Does Linux monitor support process monitoring based on PIDs? No, Applications Manager does not monitor processes based on PIDs.
• Can Application Manger sync ADDM credentials from OpManager? Currently, we do not have this particular sync option between OpManager and Applications Manager for ADDM. However, our team has already begun working on this integration, and it should be automatically available in future releases.
• Apart from ADDM, can resources be added using other options in Applications Manager? Yes, in addition to Application Discovery and Dependency Mapping (ADDM), you can use any of the following option to monitor resources:
  1. Bulk-addition of monitors by uploading the monitor details via CSV or Excel file.
  2. Manual addition of monitors by providing the respective information.
• Can grouping of monitors be performed manually in Applications Manager, i.e. create a group and add servers to it? Yes, you can manually create a monitor group and associate monitors to it by following the steps mentioned in this link: https://www.manageengine.com/products/applications_manager/help/working-with-monitor-groups.html
• Can ADDM discover applications that communicate with each other by simply adding an initial server? There are two types of dependency mapping performed in ADDM, which are Server to Application dependency and Application to Application dependency. Additionally, you can use an IP range or provide the network address of your server during the scan. This allows Applications Manager to scan the network for available servers, adding the server and its applications along with the service map. https://www.manageengine.com/products/applications_manager/help/dependency-mapping-features.html
• Can Anomaly Profiles be set to only alert when the performance is above the threshold and not when it is below the threshold? Anomaly Profiles can be set for both upper and lower limit values while establishing the deviation baseline. Based on these values, the alert will be triggered.
• How can we monitor applications in Applications Manager? Applications Manager supports monitoring more than 150 resource applications. To understand how to monitor the application you are looking for, add them by following the steps mentioned in the below link: Https://www.manageengine.com/products/applications_manager/help/monitor-types.html
• Does Applications Manager require the application server to be publicly available for it to be monitored? Does it apply to mobile apps as well? No, the application monitor server does not need to be publicly available, be it web or mobile. As long as your application is reachable from the machine/mobile phone where Applications Manager is installed and the prerequisites for adding it are met, we should be able to monitor those applications effectively.
• How can I obtain the memory consumption report of the processes running on a server with an operating system like RHEL? If you have set up thresholds for the CPU or memory of RHEL servers, the alerts for threshold violations will provide complete information on memory and CPU usage for those processes.
• Is there any global view to see what alerts are configured for each monitor, or do we have to go through each metric on each monitor to check? Yes, we can view the alerts from the 'Alarm History' section on the monitor page. It will list all the alerts raised by that particular monitor. If you want to check the thresholds configured for all attributes globally, you can export the 'Threshold and Action Profile CSV' file from the 'Threshold Settings' page. This will provide you with all the thresholds and actions configured for all monitors and their attributes.