Amazon Web Services (AWS) is a comprehensive cloud computing platform from Amazon. AWS offers an array of cloud computing services to build on from data centers spread across availability zones in regions across the world. However, you would still need a proper AWS monitoring software to be able to monitor and understand what is going on when you deploy and consume such a wide-ranging set of services.
From your infrastructure and applications to your end-user experience, Applications Manager's AWS monitoring provides robust monitoring of several core Amazon Web Services under your Amazon account. With all-in-one AWS cloud monitoring tools like Applications Manager in place, users can obtain a single pane view over various AWS services like:
In this help document, you will learn how to get started with AWS performance monitoring, along with the list of parameters that are monitored using Applications Manager.
You can collect metrics, visualize resource usage and alert on operational behavior for all supported services across your AWS cloud environment for the following regions:
Prerequisites for setting up Amazon performance monitoring: Click here.
Using the REST API to add a new Amazon monitor: Click here
To create a new Amazon monitor, follow the steps given below:
You can configure data collection settings for your Amazon monitor by going to the Settings tab, selecting Performance Polling under Discovery and then the Amazon tab. Here are the settings that you can customize for AWS performance monitoring in Applications Manager:
Caution: Once set, changing the Unique Identifier will result in the existing monitors being deleted. In AWS Console, if a new instance is launched with same name as of an already terminated instance, it will be merged with the existing monitor in Applications Manager. While merging, existing unmanaged EC2 instances will be automatically changed to "Manage" status, from Applications Manager Version 16360.
Note: The option Tag name will be retained as it is for Applications Manager Versions till v16350. Renaming as Instance name will be applicable only from Applications Manager Version 16360.
For Applications Manager versions till 15170:
Option | Description |
---|---|
Alert for Terminated EC2 Instance | Option to receive notification when an EC2 instance is stopped. |
Remove terminated EC2 Instances & Lambda Functions | Option to completely remove terminated EC2 Instances and Lambda functions from the Applications Manager console in the consecutiv next poll. |
Remove deleted DynamoDB tables | Option to completely remove deleted DynamoDB tables from the Applications Manager console in the next poll. |
Remove deleted Elastic Load Balancers | Option to completely remove terminated Elastic Beanstalk Environments from the Applications Manager console in the next poll if the environment is terminated. |
Remove inactive ECS clusters | Option to completely remove terminated/deleted ECS clusters from the Applications Manager console in the next poll if the cluster is terminated/deleted. |
For Applications Manager versions 15180 onwards:
Option | Description |
---|---|
Enable Auto Scaling alerts for EC2 instances | Option to receive alerts whenever an EC2 Instance is created/deleted. |
Set health severity as | Option to set Amazon monitor's health severity as Critical or Warning whenever a new EC2 Instance is created or deleted. |
Raise autoscaling alerts when EC2 instances are | Option to configure when an alert has to be recieved (When an EC2 Instance is created/deleted/both) |
Amazon accounts are monitored based on the parameters or the attributes listed below. These attributes provide detailed information about the functioning of the Amazon account. You can also configure thresholds to the numerical attributes based on these details and get notified when the thresholds are violated.
Go to the Monitors Category View by clicking the Monitors tab. Click on the Amazon monitor under the Cloud Apps Table. Displayed is the Amazon bulk configuration view distributed into three tabs:
For more information, refer here.
Parameter | Description |
---|---|
COMPUTE RESOURCES | |
Number of Application Load Balancers | The total number of Application Load Balancers present in the account. |
Number of Elastic Beanstalk Environments | The total number of Elastic Beanstalk Environments present in the account. |
Number of EC2 Instances Running | The total number of EC2 Instances present in the account. |
Number of Gateway Load Balancers | The total number of Gateway Load Balancers present in the account. |
Number of Lambda Functions | The total number of Lambda Functions present in the account. |
Number of Network Load Balancers | The total number of Network Load Balancers present in the account. |
CONTAINER RESOURCES | |
Number of ECS Clusters | The total number of ECS Clusters present in the account. |
Number of EKS Clusters | The total number of EKS Clusters present in the account. |
Number of ECR Private Repositories | The total number of ECR Private Repositories present in the account. |
DATABASE RESOURCES | |
Number of DynamoDB Tables | The total number of DynamoDB Tables present in the account. |
Number of RDS Instances | The total number of RDS Instances present in the account. |
INTEGRATION RESOURCES | |
Number of SNS Topics | The total number of SNS Topics present in the account. |
Number of SQS Queues | The total number of SQS Queues present in the account. |
MIGRATION & TRANSFER RESOURCES | |
Number of File Transfer Family Servers | The total number of File Transfer Family servers present in the account. |
NETWORK RESOURCES | |
Number of API Gateway HTTP APIs | The number of API Gateway HTTP APIs present in the account. |
Number of API Gateway REST APIs | The total number of API Gateway REST APIs present in the account. |
Number of API Gateway WebSocket APIs | The number of API Gateway WebSocket APIs present in the account. |
Number of CloudFront Distributions | The total number of CloudFront Distributions present in the account. |
Number of Direct Connect Resources | The total number of Direct Connect Resources present in the account. |
Number of NAT Gateways | The number of NAT Gateways present in the account. |
Number of Route 53 Health Checks | The total number of Route 53 Health Checks present in the account. |
STORAGE RESOURCES | |
Number of EBS Volumes in use | The number of EBS Volumes present in the account. |
Number of Elastic File Systems | The total number of Elastic File Systems present in the account. |
Number of FSx File Caches | The number of FSx File Caches present in the account. |
Number of S3 Buckets | The total number of S3 Buckets present in the account. |
Following are the list of services that are shown in the 'Compute' tab:
This table provides details about the Application Load Balancers present in the Amazon account. Learn more about Application Load Balancers Monitoring
Parameter | Description |
---|---|
Name | The name of the Application Load Balancer |
Region | The AWS region in which the load balancer is configured. To know the list of regions supported, refer here. |
State | The state of the load balancer - active | provisioning | active_impaired | failed. |
Availability zones | The Availability Zones for the load balancer. |
VPC ID | The ID of the VPC for the load balancer. |
Creation time | The date and time the load balancer was created. |
This table provides details about the EC2 instances present in the Amazon account. Learn more about EC2 Monitoring
Parameter | Description |
---|---|
EC2 Instances | |
Instance ID | The unique identifier of the EC2 instance |
Region Name | The region where this EC2 instance is running. To know the list of regions supported, refer here. |
State | The current state of the instance. The values include running, stopped, shutdown and terminated |
Platform | The OS on which the instance is running |
Monitoring | Indicates whether monitoring is enabled for the instance. |
Public DNS Name | The DNS name associated with the instance. |
System Log | Displays the system log of the instance. |
You can perform the following admin actions on the EC2 instances:
This table provides details about the Elastic Beanstalk environments present in the Amazon account. Learn more about Elastic Beanstalk Environments
Parameter | Description |
---|---|
Elastic Beanstalk Environments | |
Environment Name | Name of the Elastic Beanstalk environment. |
Region Code | The region where the Elastic Beanstalk environment is running. To know the list of regions supported, refer here. |
Tier Name | Name of the tier. Indicates whether it is a WebServer or a Worker environment. |
Environment Status | Status of the environment. (Ready, Launching, Updating, Terminating, or Terminated) |
Environment Health Status | Shows the health status of the environment. (OK, Info, Unknown, No data, Warning, Degraded, or Severe) |
This table provides details about the Gateway Load Balancers present in the Amazon account. Learn more about Gateway Load Balancers.
Parameter | Description |
---|---|
Gateway Load Balancers | |
Name | Name of the balancer. |
State | The state of the of the balancer. |
Availability Zones | The Availability Zones for the load balancer. |
VPC ID | The ID of the VPC where the load balancer is deployed. |
Creation Time | The date and time the load balancer was created. |
This table provides details about the Lambda functions present in the Amazon account. Learn more about Lambda functions
Parameter | Description |
---|---|
LAMBDA | |
Function | Name of the Lambda function. |
Region Name | The region where this Lambda function is running. To know the list of regions supported, refer here. |
Version | Version of the Lambda function. |
Runtime | The runtime environment for the Lambda function. |
Deployed Code Size (MB) | Size of deployment package of the function (in MB). |
Timeout | The amount of time that Lambda allows a function to run before stopping it (in seconds). |
Last Modified Time | Date and time at which the function was last modified. |
This table provides details about the Network Load Balancers present in the Amazon account. Learn more about Network Load Balancers Monitoring
Parameter | Description |
---|---|
Name | The name of the Network Load Balancer |
Region | The AWS region in which the load balancer is configured. To know the list of regions supported, refer here. |
State | The state of the load balancer - active | provisioning | active_impaired | failed. |
Availability zones | The Availability Zones for the load balancer. |
VPC ID | The ID of the VPC for the load balancer. |
Creation time | The date and time the load balancer was created. |
Following are the list of services that are shown in the 'Containers' tab:
This tab provides details about the ECS clusters present in the Amazon account. Learn more about ECS clusters
Parameter | Description |
---|---|
ECS Clusters | |
ClusterName | Name of the ECS cluster. |
Status | The status of the Cluster. (ACTIVE, PROVISIONING, DEPROVISIONING, FAILED, INACTIVE) |
Registered Container Instances | The number of containers instances registered to the cluster. |
Active Services | The number of active services running in the cluster. |
Running Tasks | The number of tasks that are in RUNNING state. |
This tab provides details about the EKS clusters present in the Amazon account. Learn more about EKS clusters
Parameter | Description |
---|---|
EKS Clusters | |
ClusterName | Name of the EKS cluster. |
Status | The status of the cluster. (CREATING, ACTIVE, DELETING, FAILED, UPDATING) |
This tab provides details about the Elastic Container Registry present in the Amazon account. Learn more about Elastic Container Registry.
Parameter | Description |
---|---|
Elastic Container Registry | |
Repository Name | Name of the Elastic Container Registry. |
Repository URI | The unique identifier for a specific repository. |
Scan On Push | Indicates if image scanning is enabled on push. |
Image Tag Mutability | Specifies whether image tags are mutable. |
Creation Time | The time when the repository was created. |
Following are the list of services that are shown in the 'Database' tab:
This tab provides details about the RDS Instances present in the Amazon account. Learn more about RDS Instances
Parameter | Description |
---|---|
Instance ID | The unique identifier of the instance. |
Region Name | The region in which the RDS instance is running. To know the list of regions supported, refer here. |
State | The current state of this instance. The possible values for this field are available, creating, failed, rebooting, etc. |
DB Engine Name | The name of the database engine associated with this instance |
Allocated Storage | The storage space allocated to this instance in Giga Bytes |
Aurora Cluster Name | The name of the Aurora DB cluster. |
Cluster Instance Role | The role that is associated with the Aurora DB instance. |
Cluster Group status | The current state of this DB cluster group. |
In this table, you can gather data for performance metrics of you Amazon DynamoDB like latency, request throughput and throttling errors. Optimize resource usage and improve application performance of your Amazon Dynamodb database. Learn more about DynamoDB monitoring
Parameter | Description |
---|---|
Tables | |
Name | Name of the DynamoDB table. |
Region | Name of the AWS region where the current DynamoDB table resides. To know the list of regions supported, refer here. |
Total Provisioned Read CU | Total number of provisioned read capacity units for a table. |
Total Provisioned Write CU | Total number of provisioned write capacity units for a table. |
Storage Size (GB) | Total size of the specified table (in GB). |
Table Status | Current status of the table. |
Creation Date | The date and time at which the table was created. |
DynamoDB Account Limits | |
Region | The ID of AWS region where the current DynamoDB account resides. |
Region Name | Name of the region at which the DynamoDB account is located. |
Read Limit | Region wise maximum read capacity unit limit. |
Provisioned Read | Number of provisioned read capacity units. |
Write Limit | Region wise maximum write capacity unit limit. |
Provisioned Write | Number of provisioned write capacity units. |
Table Read Limit | Table-wise maximum read capacity units that can be provisioned. |
Table Write Limit | Table-wise maximum write capacity units that can be provisioned. |
Note: DynamoDB Account Limits can be monitored only when DynamoDB is chosen for discovery. Also data collection can be performed only for the selected regions.
In this tab, you can monitor all the available queues that are running within the SQS service. Learn more about SQS service monitoring
Parameter | Description |
---|---|
Queue Name | Name of the queue. |
Queue Type | Type of the queue. (Standard/FIF0) |
Region | Shows the region where the queue was created. To know the list of regions supported, refer here. |
Arrival Rate | The rate at which the messages are arrived in the queue per minute. |
Completion Rate | The rate at which the messages are processed and deleted in the queue per minute. |
Created Time | Displays the time when the queue was first created. |
This tab provides details about the File Transfer Family servers present in the Amazon account. Learn more about File Transfer Family monitoring
Parameter | Description |
---|---|
Server ID | The unique system-assigned identifier for the server. |
Domain | The domain of the storage system that is used for file servers. |
Endpoint Type | The type of the endpoint that is connected with the server. Possible Values: PUBLIC | VPC | VPC_ENDPOINT |
No. of Users | The number of users currently configured on the server. |
State | The state of the File Transfer Family server. |
Following are the list of services that are shown in the 'Network' tab:
This tab provides details about the API Gateway HTTP APIs present in the Amazon account. Learn more about API Gateway HTTP APIs.
Parameter | Description |
---|---|
API Gateway HTTP APIs | |
HTTP API Name | The name of the HTTP API. |
API Endpoint | The URL used to interact with the HTTP API resource. |
Request Rate | The total number of API requests served per minute by the API resource between the poll interval (in requests/min). |
Overall Latency | The average time between when a client receives a request from a client and returns a response between the poll interval (in ms). |
This tab provides details about the API Gateway REST APIs present in the Amazon account. Learn more about API Gateway REST APIs.
Parameter | Description |
---|---|
API Gateway REST APIs | |
REST API Name | The name of the REST API. |
Endpoint Configuration Type | The deployment mode of the REST API resource. |
API Key Source | The key source of the REST API. |
Request Rate | The total number of API requests served per minute by the API resource between the poll interval (in requests/min). |
Overall Latency | The average time between when a client receives a request from a client and returns a response between the poll interval (in ms). |
This tab provides details about the API Gateway WebSocket APIs present in the Amazon account. Learn more about API Gateway WebSocket APIs.
Parameter | Description |
---|---|
API Gateway WebSocket APIs | |
WebSocket API Name | The name of the WebSocket API. |
API Endpoint | The URL used to interact with the WebSocket API resource. |
Connect Request Rate | The total number of messages sent per minute to the $connect route integration between the poll interval (in messages/min). |
Message Rate | The total number of messages sent per minute to the WebSocket API, either from or to the client, between the poll interval (in messages/min). |
This tab provides details about the CloudFront Distributions present in the Amazon account. Learn more about CloudFront Distributions.
Parameter | Description |
---|---|
CloudFront Distributions | |
Distribution ID | The distribution ID of the cloudfront. |
Status | The status of the cloudfront. |
State | The current state of the cloudfront. Possible value: Enabled/ Disabled. |
This tab provides details about the Direct Connect present in the Amazon account. Learn more about Direct Connect.
Parameter | Description |
---|---|
Direct Connect | |
Connection Name | The name of the Direct Connect connection. |
Location | The location of the Direct Connect connection. |
Bandwidth | The bandwidth of the Direct Connect connection. |
Connection State | The state of the Direct Connect connection. |
This tab provides details about the NAT Gateways present in the Amazon account. Learn more about NAT Gateways.
Parameter | Description |
---|---|
NAT Gateways | |
NatGateway ID | The ID of the NAT Gateway. |
Name | The name of the NAT Gateway. |
Connectivity Type | The mode of connection of the NAT Gateway. |
VPC ID | The unique identifier of the NAT Gateway. |
Status | The status of the NAT Gateway. |
This tab provides details about the Route 53 Health Checks present in the Amazon account. Learn more about Route 53 Health Checks.
Parameter | Description |
---|---|
Route 53 Health Checks | |
Health Check ID | The ID of the Route 53 Health Check. |
Health Check Type | The type of Health Check. |
Fully Qualified Domain Name | The domain name used to specify the endpoint that Route 53 checks for health. |
Health Check Port | The port number of the Route 53 Health check. |
Health Check State | The status of the Route 53 Health check. |
Overall Health Check Status | The overall status of the Route 53 Health check. |
Following are the list of services that are shown in the 'Storage' tab:
This table provides details about the Elastic File Systems present in the Amazon account. Learn more about EFS Monitoring
Parameter | Description |
---|---|
Elastic File Systems | |
File System ID | The ID of the file system. |
Name | The name of the file system. |
File System State | The current state of the file system. |
Number of Mount Targets | Total number of mount targets present in the file system. |
This table provides details about the FSx File Cache present in the Amazon account. Learn more about FSx File Cache Monitoring
Parameter | Description |
---|---|
FSx File Cache | |
File Cache ID | The ID of the FSx File Cache. |
File Cache Type | The type of cache. |
Mount Name | The name used when mounting the cache. |
Data Storage Capacity | The data storage capacity of the cache (in GiB). |
DNS Name | The Domain Name System (DNS) name for the cache. |
Lifecycle State | The lifecycle status of the cache. Possible Values: AVAILABLE/ CREATING/ DELETING/ UPDATING/ FAILED. |
This tab provides details about the S3 buckets present in the Amazon account.
Parameter | Description |
---|---|
S3 Buckets Storage Statistics | |
Bucket Name | The unique name of the S3 bucket. |
Bucket Size | The size of the S3 bucket in megabytes. |
Bucket Location | The geographical region where Amazon has stored this bucket. To know the list of regions supported, refer here. |
Creation Time | The time when the bucket was created. |
Virtual Folders | The number of folders present in this S3 bucket. |
Number of Objects | The number of objects stored in this S3 bucket. |
S3 Buckets Request Statistics | |
Bucket Name | The unique name of the S3 bucket. |
Total Requests | The total number of HTTP requests made to the bucket. |
Requests/min | Number of requests made per minute to the bucket. |
Get Requests | The number of HTTP GET requests made for objects in the bucket. |
Put Requests | The number of HTTP PUT requests made for objects in the bucket. |
First Byte Latency | The per-request time (in milliseconds) from the complete request being received by the bucket to when the response starts to be returned. |
Total Request Latency | The elapsed per-request time (in milliseconds) from the first byte received to the last byte sent to the bucket. This includes the time taken to receive the request body and send the response body, which is not included in First Byte Latency. |
Bytes Downloaded | The number of bytes downloaded (in MB) for requests made to the bucket, where the response includes a body. |
Bytes Uploaded | The number of bytes uploaded (in MB) that contain a request body, made to the bucket. |
Client Errors | The number of HTTP 4xx client error status code requests made to the bucket. |
Server Errors | The number of HTTP 5xx server error status code requests made to the bucket. |
You can perform the following admin actions on the S3 buckets from within Applications Manager.
You can also view comparison reports based on attributes such as bucket size, virtual folders and number of object
In this tab you can monitor region and topic-wise metrics like notification status (delivery and failure), SMS deliveries, messages throughput - sent and failed counts, subscription count and more. Learn more about SNS Service monitoring
Parameter | Description |
---|---|
Total Messages Published | The total number of messages published throughout all the AWS supported regions. |
Total Notifications Delivered | The total number of messages delivered throughout all the AWS supported regions. |
Total Notifications Failed | The total number of messages failed throughout all the AWS supported regions. |
Total Published Size (KB) | The total size of messages published throughout all the AWS supported regions. |
Notifications Delivered (%) | The percentage of total delivered notifications. |
Notifications Failed (%) | The percentage of total failed notifications. |
SMS Month-To-Date charges | The total charges accrued since the start of the current calendar month for sending SMS messages in AWS supported regions. Unit - USD |
Parameters | Description |
---|---|
Total Expenditure And Forecast | |
Month-to-Date Expenditure | The total expenditure in the current month for an AWS account. |
Current Month Forecast | The cost forecast for the current month. |
Services And Tax | |
Month-to-Date Services Cost | The total cost in USD incurred by all the services [Excluding tax]. |
Month-to-Date Tax | The total cost in USD by tax. |
Month-to-Date Top Services by Spend | |
Month-to-Date Costs (USD) | The Month-to-Date Spend by Service graph shows the top services that you use most and the proportion of your costs(USD) that that service contributed to [excluding forecasting and *tax*]. |
Month-to-Date Spend by Service | |
AWS Service | The AWS services that you use. |
Costs (USD) | The cost in USD incurred for the month to date by the services. |
Note: The Billing data will be available only for AWS Global accounts. The polling interval for the AWS Billing Statistics can be changed by going to the Settings tab, clicking Performance Polling under Discovery and Data Collection, and navigateing to the Optimize Data Collection tab. Choose Amazon for the Monitor Type & AWS Billing Dashboards for the Metric Name and change the Default Polling Status.(Default and preferred time interval is 24 hours).
You can collect metrics, visualize resource usage and alert on operational behavior for all supported services across your AWS cloud environment for the following regions:
Region Name | Region Code |
---|---|
Following regions are supported from Applications Manager v13600: | |
Asia Pacific (Mumbai) | ap-south-1 |
Asia Pacific (Seoul) | ap-northeast-2 |
Asia Pacific (Singapore) | ap-southeast-1 |
Asia Pacific (Sydney) | ap-southeast-2 |
Asia Pacific (Tokyo) | ap-northeast-1 |
Canada (Central) | ca-central-1 |
EU (Frankfurt) | eu-central-1 |
EU (Ireland) | eu-west-1 |
EU (London) | eu-west-2 |
EU (Paris) | eu-west-3 |
EU (Stockholm) | eu-north-1 |
South America (Sao Paulo) | sa-east-1 |
US East (N.Virginia) | us-east-1 |
US East (Ohio) | us-east-2 |
US West (N.California) | us-west-1 |
US West (Oregon) | us-west-2 |
Following regions are supported from Applications Manager v14780: | |
Africa (Cape Town) | af-south-1 |
Asia Pacific (Hong Kong) | ap-east-1 |
Asia Pacific (Osaka-Local) | ap-northeast-3 |
Europe (Milan) | eu-south-1 |
Middle East (Bahrain) | me-south-1 |
Following region is supported from Applications Manager v16010: | |
Asia Pacific (Jakarta) | ap-southeast-3 |
Following region is supported from Applications Manager v16340: | |
Asia Pacific (Hyderabad) | ap-south-2 |
Europe (Spain) | eu-south-2 |
Europe (Zurich) | eu-central-2 |
Middle East (UAE) | me-central-1 |
Following region is supported from Applications Manager v16700: | |
Asia Pacific (Melbourne) | ap-southeast-4 |
Israel (Tel Aviv) | il-central-1 |
In case you want to monitor AWS in all the above-mentioned regions, choose the All Regions option under Global Regions in the Add/Edit monitor page. By default, this option will be selected.
Note: Do not specify other regions when All Regions option is selected. If other regions are chosen along with All regions, only the chosen regions will be considered while adding/updating the monitor.
The China regions are isolated from all other AWS (Global) regions and operated by AWS's Chinese partners separately from all other AWS regions. However, the cloud services offered in both AWS China regions are the same as those available in other AWS (Global) regions. From Version 13620, we support monitoring of Amazon Web Services in AWS China regions. Here is a list of regions available in the AWS China account:
The default Account Type when adding a new Amazon monitor is AWS Global. Choose AWS China as the Account Type to monitor services in the AWS China regions.
AWS Gov Cloud (US) gives government customers and their partners the flexibility to architect secure cloud solutions. This is designed to host sensitive data, regulated workloads, and address the most stringent US government security and compliance requirements. AWS Gov Cloud regions are operated by employees who are US citizens on US soil, and are accessible only to US entities and root account holders who pass a screening process.
From version 15390 onwards, we support monitoring of Amazon Web Services in AWS Gov Cloud regions. Following are the list of regions available in the AWS Gov Cloud account:
The default Account Type when adding a new Amazon monitor is AWS Global. Choose AWS Gov Cloud as the Account Type to monitor services in the AWS Gov Cloud (US) regions.
1. Some instances of EC2, RDS, S3, SNS are not being discovered for data collection
In the following regions, AWS supports only signature version 4 signing process: [US East (Ohio), Canada (Central), Asia Pacific (Mumbai), Asia Pacific (Seoul), EU (Frankfurt), EU (London)]. If you are using AWS services from the regions which supports only S4, Applications Manager will not discover them as they require S4 signing process.
Solution: Upgrade to Applications Manager Version 13600 (or newer). We have upgraded to the latest aws jar and support both signing processes in AWS. From Version 13600, we also support all 15 regions available currently. (Learn more)
2. When child monitors are not discovered or when no data in AWS and its child monitors.
3. No data in EC2 Instance in OS level metrics.
Most of the times, the issues occurs due to the wrong configuration in agent configuration file, using which the Cloudwatch agent fetches the data from the EC2 instances.
Applications Manager can fetch the data from CloudWatch based on the following:
In every data collection of EC2 instance monitor, first we look for 'Memory' metrics in Windows/Linux instances, and then we check for 'Disk' metrics. Make sure users are configured similar to the metrics mentioned in this page sample configuration files.
Thank you for your feedback!