According to the HHS Hospital Cyber Resiliency Initiative Landscape Analysis, healthcare remains a top target for ransomware. The report identifies endpoint protection and vulnerability management as areas needing urgent improvement.
of healthcare organizations were hit by ransomware in 2024
is the average cost of a breach in the healthcare industry
more ransom demanded for orgs whose data backups were impacted
of hospitals operate with legacy systems with known vulnerabilities
When a physician sues your company, have visibility into what they were searching for or what data they were exchanging on the web.
During a security incident, risk assessment partners want visibility into the web activity of all employees on that day.
“Previously, I'd have to go in the back door into the users machine and download the temporary Google database on the LiteDB for browser history. I would reconstitute that browser history in my own view in SQLight Viewer. That's how I was able to document the browser history of that person.”
With Endpoint Central, I get to see at an end-user level what employees are doing, why, and what browsers they are leveraging, even for remote workers. I can also control the extensions that are being installed, which is ideal for me. People like to install random stuff that they shouldn't.
Walfrin Batista, Director of IT security, Bergen New Bridge Medical Center"For certain servers, I have to manually stop applications before rebooting, which means waking up at 5:30am once a month, which was a pain. Using Endpoint Central's patching workflow, we added scripts as part of the pre-deployment process to stop applications before rebooting and restart them once the machine is back up."
Network system administrator Port Townsend-based healthcare, Washington, U.S.Windows, macOS, Linux, iOS, servers, 850+ third-party apps, libraries, antivirus solutions, browsers, and drivers.
Test, approve, schedule, decline, roll back, and use pre- and post-deployment scripts. Maintain N-1 patches and exclude reboot for servers.
For healthcare-specific apps, updates are scheduled via Epic's Kuiper server. Leverage Endpoint Central's wake-on-LAN to ensure devices are online when Epic Kuiper schedules updates.
Since servers carry various teams workloads (picture archiving and communication systems PACS and clinical informatics) and have very specific timing when they can be patched, separate healthcare staff devices from servers and use role-based access to prevent the help desk from accidentally making changes to the servers.
For healthcare-specific apps, updates are scheduled via Epic's Kuiper server. Leverage Endpoint Central's wake-on-LAN to ensure devices are online when Epic Kuiper schedules updates.
With Endpoint Central, IT and security teams can tackle the endless CVEs with better insights and built-in remediation. Smart data grouping, enrichment, and contextual insights make it easier to identify root causes. Built-in remediation and policy management such as patching, and app control drive effective collaboration between IT and security
"We went from having 20-30% compliance, in terms of vulnerabilities being remediated, to almost 85% compliance."
Network system administrator Port Townsend-based healthcare, Washington, U.S."When our clinicians got scareware on their devices, our only option was to reimage the computer. This took the help desk away from their important projects and disrupted clinical operations. With Endpoint Central's browser security, we can now lock down browsers, URLs, or extensions to prevent scareware from ever getting on users' devices."
Network system administrator, Port Townsend-based healthcare, Washington, U.S.'A care provider in one of the facilities downloaded a malicious file thinking it was legitimate'. Stay secure from this common ransomware attack scenario, using Endpoint Central.
Lock down the browsers, URLs and extensions to close down on this entry point
Enforce a strict list of whitelisted apps to prevent malware execution
Roll back to the pre-attack state through next-gen antivirus
Blocking personal Gmail accounts could be the solution, but physicians could lose their bookmarks in the process.
Block the usage of flash drives to limit unauthorized exposure of PHI. In case of unavoidable circumstances, provide temporary access to the approved flash drive and closely audit all activities involving it.
Automatically lock devices after an idle time to keep patient data secure.
Deploy healthcare apps in a containerized format on their personal devices, enabling them to provide treatment the moment they arrive. When their term ends, remotely wipe these apps and leave no trace.
Providers could use cameras on mobile devices to capture patient information and transfer it through messaging platforms, which is difficult to trace. Restrict mobile access to approved communication platforms like Teams so that IT can keep track of PHI movement.
Physicians and front desk staff often download apps from Google Chrome to get their work done quickly. However, these unapproved apps could induce threats in the network.
Prevent app and file downloads across all web browsers and route app requests to the help desk. This ensures that your network stays safe from such unapproved apps.
Healthcare staff can raise software requests to the help desk for approval. With an integrated ITSM solution, staff can approve requests and deploy the software from the help desk portal.
Alternatively, staff can provide the user with the power to install these approved apps at their convenience by publishing them through self-service portals.
If it's too early in your purchase process to speak with our product specialist, we recommend that you visit our content hub. You can find thought leadership content on how to get the buy-in from top management, similar case studies, and demo videos on use cases that are relevant to you.