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Solutions for ransomware, data breaches, and cybersecurity

According to the HHS Hospital Cyber Resiliency Initiative Landscape Analysis, healthcare remains a top target for ransomware. The report identifies endpoint protection and vulnerability management as areas needing urgent improvement.

To better understand health IT needs, we spoke with Health IT directors. They highlighted how our platform’s combined endpoint management and security capabilities, proactive (like patch management, encryption, and device/app controls) and reactive capabilities help them automate their key jobs-to-be done in a resource-constrained industry.  Where applicable, we’ve included customer playbooks and insights. Explore the solutions that are relevant to you!

- %

of healthcare organizations were hit by ransomware in 2024

$- M

is the average cost of a breach in the healthcare industry

- X

more ransom demanded for orgs whose data backups were impacted

- %

of hospitals operate with legacy systems with known vulnerabilities

Prevent ransomware and data breaches

Autonomous response across the attack kill chain

Deep-learning AI

Analyzes 10 million events per day on the endpoint edge to stop time-sensitive threats in their tracks.

Behavioral analytics

Catch unknown and fileless malware that flies under the AI radar based on its behavior.

Patented ransomware analytics (99.99% accuracy) + Advanced protection
  • As most attacks result in data theft or encryption, be it espionage or financially motivated, the last line of defense ensures no threats evade you.
99.99% accuracy for ransomware detection with patented behavioural analytics
Extensive MITRE ATT&CK coverage
One-click data recovery and patented anti-tampering protection for data backup
Attack chain visualization and root-cause analysis

Monitor web activity for litigable and forensic investigations

Why is it done?

Litigable investigations

When a physician sues your company, have visibility into what they were searching for or what data they were exchanging on the web.

Forensic investigations

During a security incident, risk assessment partners want visibility into the web activity of all employees on that day.

How was it done?

“Previously, I'd have to go in the back door into the users machine and download the temporary Google database on the LiteDB for browser history. I would reconstitute that browser history in my own view in SQLight Viewer. That's how I was able to document the browser history of that person.”

With Endpoint Central, I get to see at an end-user level what employees are doing, why, and what browsers they are leveraging, even for remote workers. I can also control the extensions that are being installed, which is ideal for me. People like to install random stuff that they shouldn't.

Walfrin Batista, Director of IT security, Bergen New Bridge Medical Center

 Build nuanced patching playbooks for servers and point-of-care devices 

"For certain servers, I have to manually stop applications before rebooting, which means waking up at 5:30am once a month, which was a pain. Using Endpoint Central's patching workflow, we added scripts as part of the pre-deployment process to stop applications before rebooting and restart them once the machine is back up."

Network system administrator Port Townsend-based healthcare, Washington, U.S.
  • Automate patching

    Windows, macOS, Linux, iOS, servers, 850+ third-party apps, libraries, antivirus solutions, browsers, and drivers.

  • Nuanced controls

    Test, approve, schedule, decline, roll back, and use pre- and post-deployment scripts. Maintain N-1 patches and exclude reboot for servers.

  • Aid in healthcare app patching

    For healthcare-specific apps, updates are scheduled via Epic's Kuiper server. Leverage Endpoint Central's wake-on-LAN to ensure devices are online when Epic Kuiper schedules updates.

  • Cohorts and RBAC

    Since servers carry various teams workloads (picture archiving and communication systems PACS and clinical informatics) and have very specific timing when they can be patched, separate healthcare staff devices from servers and use role-based access to prevent the help desk from accidentally making changes to the servers.

  • Dashboards

    For healthcare-specific apps, updates are scheduled via Epic's Kuiper server. Leverage Endpoint Central's wake-on-LAN to ensure devices are online when Epic Kuiper schedules updates.

Fix the root cause of endless CVEs for better IT-security collaboration

With Endpoint Central, IT and security teams can tackle the endless CVEs with better insights and built-in remediation. Smart data grouping, enrichment, and contextual insights make it easier to identify root causes. Built-in remediation and policy management such as patching, and app control drive effective collaboration between IT and security

"We went from having 20-30% compliance, in terms of vulnerabilities being remediated, to almost 85% compliance."

Network system administrator Port Townsend-based healthcare, Washington, U.S.

Real-World Use Case:

Vulnerability Scan

  • Detected 150 vulnerabilities with varying severity levels, including KEVs.
  • Narrowed down to 110 unique CVEs
  • Smart app grouping reveals 110 CVEs affect one application: Google Chrome.

Data Enrichment

  • Software inventory revealed two Chrome installations on the same device: The latest version (installed correctly). An outdated N-2 version (user-installed in the wrong location).
  • All 110 CVEs were linked to the problematic older version of Chrome.
  • Software metering confirmed the outdated version was unused by the user.

Root Cause

  • A user downloaded the older version of Chrome without administrator approval.

Resolution

  • The IT team uninstalled the rogue version, educated the user, and enforced stricter policies:
  • Implemented whitelisting to block unauthorized downloads.
  • Published approved apps via a self-service portal for easy access.

Reduce the attack surface against scareware and ransomware

Prevent scareware

"When our clinicians got scareware on their devices, our only option was to reimage the computer. This took the help desk away from their important projects and disrupted clinical operations. With Endpoint Central's browser security, we can now lock down browsers, URLs, or extensions to prevent scareware from ever getting on users' devices."

Network system administrator, Port Townsend-based healthcare, Washington, U.S.
Strengthen defense against ransomware

'A care provider in one of the facilities downloaded a malicious file thinking it was legitimate'. Stay secure from this common ransomware attack scenario, using Endpoint Central.

Lock down the browsers, URLs and extensions to close down on this entry point

Enforce a strict list of whitelisted apps to prevent malware execution

Roll back to the pre-attack state through next-gen antivirus

Security policies to prevent PHI leakage

Do physicians upload documents containing PHI using their personal Gmail?

Blocking personal Gmail accounts could be the solution, but physicians could lose their bookmarks in the process.

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Are physicians using flash drives to transfer medical images of patients between care settings?

Block the usage of flash drives to limit unauthorized exposure of PHI. In case of unavoidable circumstances, provide temporary access to the approved flash drive and closely audit all activities involving it.

Are physicians leaving workstations unattended during emergencies?

Automatically lock devices after an idle time to keep patient data secure.

Do you employ contract physicians?

Deploy healthcare apps in a containerized format on their personal devices, enabling them to provide treatment the moment they arrive. When their term ends, remotely wipe these apps and leave no trace.

Want to restrict and monitor PHI movement under IT-approved workflows?

Providers could use cameras on mobile devices to capture patient information and transfer it through messaging platforms, which is difficult to trace. Restrict mobile access to approved communication platforms like Teams so that IT can keep track of PHI movement.

Prevent shadow IT and enable care providers with the right apps 

  • Physicians and front desk staff often download apps from Google Chrome to get their work done quickly. However, these unapproved apps could induce threats in the network.

  • Prevent app and file downloads across all web browsers and route app requests to the help desk. This ensures that your network stays safe from such unapproved apps.

  • Healthcare staff can raise software requests to the help desk for approval. With an integrated ITSM solution, staff can approve requests and deploy the software from the help desk portal.

  • Alternatively, staff can provide the user with the power to install these approved apps at their convenience by publishing them through self-service portals.

If you're a healthcare enterprise, learn what we can do for you.

Learn and explore

If it's too early in your purchase process to speak with our product specialist, we recommend that you visit our content hub. You can find thought leadership content on how to get the buy-in from top management, similar case studies, and demo videos on use cases that are relevant to you.

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