General

• 1. Who should go for EventLog Analyzer - distributed setup (Distributed Edition)?  

  We recommend the distributed setup (Distributed Edition) if:

  • You are a large enterprise across different geographical locations with hundreds of log sources like Windows devices, Linux/Unix servers, network devices including routers, switches, firewalls, IDS/IPS, or applications such as IIS and Apache web servers, Oracle and Microsoft SQL Server databases, and print servers.
  • You are a Managed Security Service Provider (MSSP) with a large customer base spread across geographical locations.

• 2. How many Managed Servers can a single Admin Server manage?  

  One Admin Server is designed to manage 50 Managed Servers.

• 3. During product installation in the Admin Server, I am prompted for proxy server details. Is it necessary that I provide these details?  

  You need to configure the proxy server details during Admin Server installation, if the Admin Server needs to pass through the Proxy Server to contact Managed Servers.

• 4. Can I convert the existing Premium Edition EventLog Analyzer installation to a Distributed Edition setup?  

  The Free Edition of EventLog Analyzer is limited to handling event logs from a maximum of five log sources, whereas the Paid Editions (Premium and Distributed) can handle event logs from an unlimited number of log sources. The features and functionality are the same for both free and paid editions.

• 5. As EventLog Analyzer can be accessed using a web-bowser, does that mean I can access it from anywhere?  

  Yes, you can. Ensure that the existing EventLog Analyzer installation is Version 6.0 or later. Download the EXE/BIN of the latest EventLog Analyzer version on another server and convert it to the admin server. Then the existing server with the Premium Edition license of EventLog Analyzer can be converted to a Managed Server.

  Caution: If you convert the existing server with the Premium Edition license to an Admin Server, you will lose all collected data.

  To know more, refer the Procedure to convert an existing Premium Edition EventLog Analyzer installation to a Distributed Edition Managed Server.

Licensing

• 1. What are the licensing terms for the EventLog Analyzer Distributed Edition?

  The EventLog Analyzer Distributed Edition license should be applied in the Admin Server. The purchased license covers the log sources in the registered Managed Servers. You can continue to add log sources across various Managed Servers as long as you don't exceed the maximum number of log sources allowed by your license. You can view the number of log sources assigned to each Managed Server in the Managed Server Settings page.

  When you try to add more log sources beyond the limit specified in your license, a warning message will be displayed in the Admin Server. You can then:

  • Purchase a license to manage the additional log sources.
  • Check the number of log sources in each Managed Server and manually remove log sources from the Managed Servers to make the number of monitored log sources equal to the number in the purchased license.
  • Remove a registered Managed Server from the Admin Server to make the number of monitored log sources equal to the number in the purchased license.

• 2. Can a license be directly applied to a Managed Server?  

  No, a license can only be applied to an Admin Server. The license is automatically disseminated to the Managed Servers from the Admin Server.

• 3. Why does the Admin Server display the "License Restricted" alert even though I have unmanaged devices from my Managed Servers?  

  The managed/unmanaged status of devices in the Managed Server are synchronized with the Admin Server during the data collection cycle that happens at an interval of 5 minutes.

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