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Troubleshooting


.NET not installed Category: Exchange Web services
EWS Managed API not installed Category: Exchange Web services
At least one Exchange 2007 Server or above is required to generate this report Category: Exchange Web services
Logon Failure Category: Exchange Web services
Network Error Category: Exchange Web services
Unable to gather data for some mailboxes Category: Exchange Web services
Unable to bind rootDSE Category: General
MAPI is required for this report. Please install MAPI Category: MAPI
Please set 'Microsoft Outlook' as default mail client Category: MAPI
Unknown User name or bad password provided in the 'Organization Settings' page. Please enter valid credentials Category: MAPI
The user provided in the 'Organization Settings' page is not a member of view only administrative group Category: MAPI
The mailbox user provided in the 'Organization Settings' page is hidden from the Global Address List Category: MAPI
'Access denied' to Organization mailboxes for the user credentials provided in the 'Organization Settings' page. Category: MAPI
Unable to create MAPI profile. User credential provided in the 'Organization Settings' page does not have a valid mailbox. Category: MAPI
Unable to collect Mailbox Information using the credentials provided in the 'Organization Settings' page. Category: MAPI
Mailbox store is unavailable or the user credential provided in the 'Organization Settings' page has no access to the store Category: MAPI
Problem in MAPI Installation. Please uninstall and re-install MAPI Category: MAPI
Schedule run Successful! Unmanaged Servers exempted from Data Gathering Category: MAPI
Schedule run Successful! Unmanaged Mailboxes exempted from Data Gathering Category: MAPI
Network Path not found Category: Mail Traffic or OWA
Given user has been denied to use the admin share Category: Mail Traffic or OWA
Invalid Log Path Category: Mail Traffic or OWA
No log files found Category: Mail Traffic or OWA
OWA Requirements needs to be configured Category: Mail Traffic or OWA
Schedule run Successful! Unmanaged Servers exempted from Data Gathering Category: Mail Traffic or OWA
OWA data fetching configured. Reports will start showing in 24 hours since configuration Category: Mail Traffic or OWA
Please ensure Exchange Management Shell(EMS) is installed in the machine where the product is installed Category: Mailbox Permissions
Exchange system manager (ESM) is needed for this schedule. ESM is compatible only with 32 bit machines. Please move the product to a 32 bit machine on which ESM can be installed. Category: Mailbox Permissions
Schedule run Successful! Unmanaged Servers exempted from Data Gathering Category: Mailbox Permissions
Insufficient Privilege Category: Exchange Auditing
The Servers are not operational Category: Exchange Auditing
Diagnostic Logging configuration is required. If already configured, please wait till any events occur Category: Exchange Server configuration
Access Denied Category: Domain Controller configuration
Configuration Failed Category: Domain Controller configuration
No data currently available for the report. Please wait for events. Category: Audit reports
No data found for the selected period and filter values. Category: Audit reports

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