E-mailing the Contract Owner

By default, the owner of a contract is the person who enters the contract details into the application.

To send an e-mail to the owner,

1. Log in to the ServiceDesk Plus - MSP application using your user name and password or using admin login.

2. Click the Contracts tab in the header pane. By default, the list of Open Contracts is displayed in the contract list view page.

3. Click the Contract Name link of the contract you wish to e-mail the owner. This opens the view contract page.

4. Click Actions combo box -> E-mail the Owner option.  A Send Notification window opens with the owner's e-mail ID in the To field. The subject reads as Notification for Contract ID <number>.

5. If you wish to notify about the contents of the e-mail to anyone else also, then enter their e-mail ID in the CC field.

6. Enter the e-mail content in the Description area.

7. Click Send. A message is displayed saying that the e-mail has been sent successfully.

8. Click Close.