Field and Form Rules & Custom Triggers

Dynamic forms to guide users to enter relevant information.

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Field and form rules for custom request forms

Validate user forms and perform predefined actions.

Enable or disable, mandate or non-mandate, show or hide fields and execute custom script based on predefined criteria.
Create rules during any of these events: On-form load, on field change and on-form submit.
Validate the time period of any request or change using date validation script.
Prevent incomplete request submissions by prompting the users for inputs.

Trigger an action on external applications using custom triggers.

Send custom email notifications and keep your users informed.
Instantly check the status of the assets by creating custom ping tests.
Automatically create child request based on the specific field value in the parent request.
Set "due by" time of any request based on SLA configuration

Custom triggers to invoke an action on external applications