Mourant, a prominent offshore law firm specializing in providing legal and professional services across diverse jurisdictions, understands the critical role of an efficient IT service desk in supporting its operations. To optimize its IT support processes and elevate user satisfaction, the law firm selected ServiceDesk Plus as its preferred solution to optimize its IT support process and elevate user satisfaction. Mourant was drawn to ServiceDesk Plus for its cost-effectiveness, scalability, and high degree of customization. ServiceDesk Plus' robust platform empowers Mourant to effectively tailor its service desk experience to meet its unique requirements.
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Service Desk Plus truly gives our business the tools we need to customize our service desk experience to how we would like it. It is a cost effective product that can be adapted and tailored to meet your firms individual needs.
— George Fiodoruk, IT service delivery manager