Configuring Port Settings

Remote Access Plus requires a set of ports to be free to perform various remote troubleshooting operations. This document will help you configure the port settings for Remote Access Plus.

Ports Required

Port Purpose Type Connection
8443 Remote Control - SSL TCP & UDP Inbound to server
8444 Remote Control - Non-SSL TCP Inbound to server

Changing the default ports

If you have the ports blocked or any other operation is running on the above-mentioned ports, go to your Remote Access Plus server and navigate to Admin -> Tools -> Port Settings where you can:

  1. Select HTTP or HTTPS mode of communication.
  2. Configure the ports for Remote Control, System Manager, Chat, and File Transfer, then save the changes.

Note: Ensure that the ports configured are not restricted by Firewall or Anti-Virus.

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