ManageEngine Seminar 2017

Closed

See you again next year!

Seminar

IRELAND

Thursday, September 21, 2017

Clayton Hotel Ballsbridge
4 Merrion Rd, Dublin 4, D04 NX33,
Ireland

Maps and directions

Why attend?

Discover the latest IT management trends and techniques
Take a sneak peek at new products, features, and integrations
Collaborate with experts from various IT fields
Learn from pro tips and expert help

Key takeaways

Learn how to streamline IT incident, problem, change, and asset management using ITSM best practices and the right automations.
Learn how to automate repetitive and complex Active Directory tasks to increase your business productivity.
Discover ways to automate desktop management routines and manage mobile devices from a central location.
Learn how integrated network, server, and applications monitoring can help you make informed decisions about your IT infrastructure.
Learn how to combat both internal and external security threats and protect sensitive information.

Agenda

8:00 AM - 9:00 AM

Registration and refreshments
Collect your ID cards from the registration table and join us for a hot cup of coffee!

9:00 AM - 9:15 AM

Introduction and welcome address

9:15 AM - 10:00 AM

IT service management

Listen to real-time use cases in service management that involve applying the right balance of people, tools, and processes.
Overcome complex challenges in incident, asset, and change management through ITSM best practices.
Learn the nuances of request fulfilment, major incident management, change workflows, and how IT asset management complements ITSM for enhanced service delivery.

10:00 AM - 10:45 AM

Service desks as the control centre of IT

Manage your support tickets, IT networks, desktops, mobile devices, and Active Directory, all from within a single console.
Experience the benefits of 360? ITSM.

IT analytics

Collecting and analysing data from different IT tools.
Improving decision-making with deeper insights. Delivering better service using out-of-the-box reports.

10:45 AM - 11:00 AM

Coffee break

11:00 AM - 12:30 AM

Active Directory management

Tracing, quarantining, and cleaning up stale accounts in Active Directory.
Identifying inactive, licensed, and unlicensed Office 365 users.
Managing available server shares and user permissions for confidential files and folders.

Tips for effective self-service password management

Strengthen password self-service using the latest multi-factor authentication techniques.
Enforce centralised granular password policies across Active Directory and cloud applications.
Provide one-click access to cloud applications with Active Directory-based single sign-on.

12:30 PM - 1:30 PM

Lunch

1:30 PM - 2:15 PM

Endpoint management

Secure against vulnerabilities/malware with effective patch management.
Automate desktop management routines like software deployment, OS deployment, etc.
Perform remote management tasks, like troubleshooting system issues using remote control and a remote system manager, with ease.
Secure, configure, and enforce policies on mobile devices.

2:15 PM - 3:00 PM

IT operations management

Investigating the root cause of poor network performance and preventing downtime.
Simplifying data center management with integrated network monitoring.

3:00 PM - 03:30 PM

IT security: Privileged account management

Preventing insider threats by controlling access to privileged accounts.
Implementing privileged account management best practices in your company.
Staying on top of regulatory and compliance requirements for privileged access.

3:30 PM - 3:45 PM

Coffee break

3:45 PM - 4:30 PM

IT security: Monitoring, auditing, and alerting

Breaking the myths that stifle the adoption of self-service password management.
Enabling single sign-on for on-premises Active Directory and cloud applications.
Enforcing password policies for an extra layer of security.

Decrypting the security mystery with SIEM

Combating attacks with EventLog Analyzer and stopping the rise of ransomware.
Proactively prevent insider attacks.
Adhering to stringent compliance rules with the integrated compliance management.

4:30 PM - 5:30 PM

Q&A

5:30 PM - 6:00 PM

Wrap-up and networking

Note: Agenda is subject to change

Closed

Closed

Seminar

Why attend?

Key takeaways

Agenda

Venue

Contact us

Closed

Closed

Seminar

Why attend?

Key takeaways

Agenda

Venue

Contact us

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