9:00 AM - 10:00 AM
Automating patch management
In this session, learn how to:
- Secure your computers from vulnerabilities
- Maintain system health
- Manage third-party applications
- Disable automatic updates
- Decline patching legacy applications
- Push anti-virus and definition updates
- SCCM Plug-in for 3rd party patch management
10:00 AM - 10:30 AM
Software distribution made simple
Join us for session on exploring tips and tricks, including:
- Creating software packages from templates
- Publishing software using the self-service portal
- Performing pre- and post-distribution activities
- Installing software for specific users
- Deploying business apps
10:30 AM - 11:00 AM
Desktop provisioning and OS deployment
In this session, learn more about automating OS imaging and deployment with processes including:
- Centralized image capturing
- Online and offline imaging
- Deployment capabilities such as scheduled and manual deployment for bare-metal provisioning
11:00 AM - 11:15 AM
Break
11:15 AM - 12:30 PM
Mobile device management
Attend this session to explore device management tasks such as:
- Categorizing profiles based on hierarchy
- Imposing restrictions
- Securing mobiles with stringent passcodes
- Geo-tracking
- Performing remote locks and wipes
- Managing email with Office 365 and Exchange ActiveSync
1:30 PM - 2:15 PM
Remote control and advanced tools
In this session, discover how to:
- Measure the time technicians spend resolving help desk tickets
- Monitor students without their knowledge
- Record remote sessions for documentation
- Enforce IT policies on desktops
- Notify users when MS Exchange server is down
Kiran Kumar Shinde,
Lead Technical Consultant.
2:15 PM - 3:00 PM
Effective IT asset management
Learn how to completely manage your IT assets, including:
- Manage MS Office licenses
- Control bandwidth spikes
- Restrict non-standard applications
- Proactively resolve hard disk space issues
- Identify computers with local admin accounts
3:15 PM - 4:00 PM
Configuration, USB, agent, and server management
This session is devoted to:
- Managing computers across different remote offices
- Managing roaming users,
- Automatically managing all newly added computers
- Setting baseline configurations
- Managing USB devices
- Restricting technicians so they can only access asset data
4:00 PM - 4:30 PM
Integration with ServiceDesk Plus
This session will help you to:
- Log help desk tickets from managed computers
- Deploy software to resolve help desk tickets
- Integrate asset data to CMDB
- Establish advanced remote connection from ServiceDesk Plus
04:30 PM - 05:00 PM
Certification
