ManageEngine Seminar 2017

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See you again next year!

Seminar

LONDON

Tuesday, September 19, 2017

Park Plaza Victoria London
239 Vauxhall Bridge Road, Pimlico
London SW1V 1EQ, United Kingdom

Maps and directions

Thank you for your interest in our events.

Why attend?

Discover the latest IT management trends and techniques
Take a sneak peek at new products, features, and integrations
Collaborate with experts from various IT fields
Learn from pro tips and expert help

Key takeaways

Learn how to streamline IT incident, problem, change, and asset management using ITSM best practices and the right automations.
Learn how to automate repetitive and complex Active Directory tasks to increase your business productivity.
Discover ways to automate desktop management routines and manage mobile devices from a central location.
Learn how integrated network, server, and applications monitoring can help you make informed decisions about your IT infrastructure.
Learn how to combat both internal and external security threats and protect sensitive information.

Agenda

8:00 AM - 9:00 AM

Registration and refreshments
Collect your ID cards from the registration table and join us for a hot cup of coffee!

9:00 AM - 9:15 AM

Introduction and welcome address

9:15 AM - 9:45 AM

Service desks as the control centre of IT - Rajesh Ganesan, director of product management

Manage your support tickets, IT networks, desktops, mobile devices, and Active Directory, all from within a single console.
Experience the benefits of 360? ITSM.

9:45 AM - 10:45 AM

IT service management - Kumar Ramakrishnan, product manager

Listen to real-time use cases in service management that involve applying the right balance of people, tools, and processes.
Overcome complex challenges in incident, asset, and change management through ITSM best practices.
Learn the nuances of request fulfilment, major incident management, change workflows, and how IT asset management complements ITSM for enhanced service delivery.

10:45 AM - 11:00 AM

Coffee break

11:00 AM - 11:30 AM

IT analytics - Rakesh Jayaprakash, product manager

Collecting and analysing data from different IT tools.
Improving decision-making with deeper insights.
Delivering better service using out-of-the-box reports.

11:30 AM - 12:00 PM

Active Directory management - Harish Sekar, technical consultant

Tracing, quarantining, and cleaning up stale accounts in Active Directory.
Identifying inactive, licensed, and unlicensed Office 365 users.
Managing available server shares and user permissions for confidential files and folders.

12:00 PM - 12:30 PM

Tips for effective self-service password management. - Harish Sekar, technical consultant

Strengthen password self-service using the latest multi-factor authentication techniques.
Enforce centralized granular password policies across Active Directory and cloud applications.
Provide one-click access to cloud applications with Active Directory-based single sign-on.

12:30 PM - 1:15 PM

Lunch

1:15 PM - 2:00 PM

Desktop management - Raja3—4Manickam, product specialist

Secure against vulnerabilities/malware with effective patch management.
Automate desktop management routines like software deployment, OS deployment, etc.
Perform remote management tasks, like troubleshooting system issues using remote control and a remote system manager, with ease.

2:00 PM - 2:30 PM

Mobile device management - Harshita Sharma, product specialist

Configure and enforce policies on devices.
Manage email with Office 365 and Exchange Active Sync.
Build an enterprise app catalog and push apps silently.
Secure corporate data on devices.
Track a lost device and wipe data.

2:30 PM - 03:15 PM

IT operations management - Suresh Bagavathy, product consultant

Hear about the major things that will complicate IT this year.
Find out the drawbacks of managing IT using multiple tools.
Real use case: Learn how simple it is to troubleshoot router packet dropping issues.
Learn how OpManager 12 simplifies IT management.

3:15 PM - 3:30 PM

Coffee break

3:30 PM - 4:00 PM

IT security and Compliance - Harish Sekar, technical consultant

Reports for failed logons, logon duration, and account lockout analysis.
Change reports to monitor user, group, OU, and object changes.
Real-time alerting to notify you of key security-related changes.

4:00 PM - 4:30 PM

Decrypting the security mystery with SIEM - Harish Sekar, technical consultant

Combating attacks with EventLog Analyzer - stopping the rise of ransomware.
Proactively preventing insider attacks.
Adhering to stringent compliance rules with the integrated compliance management.

4:30 PM - 5:00 PM

IT security: Privileged account management - Rajesh Ganesan, director of product management

Preventing insider threats by controlling access to privileged accounts.
Implementing privileged account management best practices in your company.
Staying on top of regulatory and compliance requirements for privileged access.3—4

5:00 PM - 6:00 PM

Wrap-up and networking

Note: Agenda is subject to change

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Seminar

Why attend?

Key takeaways

Agenda

Venue

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Closed

Closed

Seminar

Why attend?

Key takeaways

Agenda

Venue

Contact us

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