ManageEngine Seminar 2017

Key takeaways

Learn how to streamline IT incident, problem, change, and asset management using ITSM best practices and the right automations.
Learn how to automate repetitive and complex Active Directory tasks to increase your business productivity.
Discover ways to automate desktop management routines and manage mobile devices from a central location.
Learn how integrated network, server, and applications monitoring enables you to make informed decisions about your IT infrastructure.
Learn how to combat both internal and external security threats and protect sensitive information.
This is also a great opportunity to break free from your daily routine and network with peers.

Agenda

08:00 AM - 08:45 AM

Registration and refreshments
Collect your ID cards from the registration table and join us for a hot cup of coffee!

08:45 AM - 09:00 AM

Introductions and welcome address

09:00AM - 09:30 AM

Service desks as the control center of IT - Rakesh Prabhakar, regional manager

Manage your support tickets, IT networks, desktops, mobile devices, and Active Directory, all from within a single console.
Experience the benefits of 360? ITSM.

09:30 AM - 10:45 AM

IT service management - Rakesh Prabhakar, regional manager

Listen to real-time use cases in service management that involve applying the right balance of people, tools, and processes.
Overcoming complex challenges in incident, asset, and change management through ITSM best practices. Lessons from the success stories of other organizations.

10:45 AM - 11:00 AM

Coffee break

11:00 AM - 11:30 AM

IT analytics - Rakesh Jayaprakash, product manager

Realtime scenarios on how analytics can help improve decision making.
Learn how to collect and analyze data from different business applications.
Learn how to identify patterns and gather key insights from your IT data.

11:30 AM - 12:30 PM

Active Directory management - Harish Sekar, technical consultant

Tracing, quarantining, and cleaning up stale accounts in Active Directory.
Identifying inactive, licensed, and unlicensed Office 365 users.
Managing available server shares and user permissions for confidential files and folders.

12:30 PM - 01:15 PM

Lunch

01:15 PM - 02:30 PM

Desktop, mobile, and client management - Sathish Sagayaraj Joseph, Product consultant

Implementing effective patch management at your company.
Automating desktop management routines such as OS and software deployment.
Embracing enterprise mobility practices such as BYOD.

02:30 PM - 03:15 PM

IT operations management - Suresh Bagvathy, product consultant

Investigating the root cause of poor network performance and preventing downtime.
Simplifying data center management with integrated network monitoring.

03:15 PM - 03:30 PM

Coffee break

03:30 PM - 04:30 PM

IT security: Monitoring, auditing, and alerting - Harish Sekar, technical consultant

Tracking network intrusions to combat external security threats.
Preventing unauthorized access and protecting confidential data.
Reporting and alerting on all critical Active Directory changes.

04:30 PM - 05:00 PM

IT security: Privileged account management - Rakesh Prabhakar, regional manager

Preventing insider threats by controlling access to privileged accounts.
Implementing privileged account management best practices in your company.
Staying on top of regulatory and compliance requirements for privileged access.

05:00 PM - 06:00 PM

Wrap-up and networking

Note: Agenda is subject to change

Venue

Four Points by Sheraton Toronto Mississauga

6090 Dixie Road,

Mississauga, ON

Conveniently located near the Toronto airport and nearby attractions, Four Points by Sheraton Toronto Mississauga is a contemporary hotel providing professional and detail oriented services. Please book through this link.

Contact us

For further information, please email us at
canada-events@manageengine.com or call us at +1 888 720 9500.

London

Closed

Closed

Seminar

TORONTO

Date:

Time:

Location:

Key takeaways

Agenda

Venue

Contact us