Support

The Support tab in Identity360 provides a wealth of useful resources and information to help you get the assistance you need to use the solution.

Contact Support

To talk to our technical support team, use +1 844-245-1104 (toll free) or +1 408-916-9890 (direct) and obtain any product-specific assistance or information. Alternatively, you can also mail to identity360-support@manageengine.com.

Technical Support

This includes the links to contact our technical support team. You can submit your technical queries to our support team by submitting the Request Support form. Our team will get in touch with you as soon as possible.

User Forums

This section features the link to our product's online forum, where you can participate in discussions about the product with other users of Identity360. The conversations in the forum provide valuable insights and guidance on how to make better use of the product.

Knowledge Base

This section features a link to access product related documents such as guides, product updates, and data sheets to help you become familiar with the product's features and capabilities.

Online Store

This section features the following links:

1. Get Quote helps you to obtain personalized pricing related information, specific to your requirements.
2. Pricing Details link offers information about the product cost/licensing fee for different requirements.
3. Upgrade your product by clicking Subscription -> Upgrade.