Elevate your MSP with the power of ITSM and IAM
ManageEngine ServiceDesk Plus MSP is a comprehensive IT service management (ITSM) suite designed for managed service providers (MSPs). The integration with Identity360 allows MSPs to streamline secure access to the software, providing a wide array of ITSM essentials. This results in enhanced security, more efficient service management, and a more convenient user experience.
Provide secure, one-click ManageEngine ServiceDesk Plus MSP login for users through Identity360's single sign-on.
Configure nowStrengthen ServiceDesk Plus MSP access by requiring users to verify their identities with additional authentication factors, such as email verification, Google Authenticator, custom TOTP authenticators, and more.
Configure nowEnable effortless access to ServiceDesk Plus MSP and a range of other supported applications with SSO, enhancing productivity.
Utilize prebuilt reports to track user authentication activities and application usage patterns. Leverage these access insights to monitor user interactions across your organization.
Identity360 fortifies security for accessing ServiceDesk Plus MSP with its robust MFA, allowing only authorized personnel to access confidential IT data and minimizing the risks of unauthorized access.
The combined benefits of this integration include enhanced security through MFA, a simplified user experience with SSO, and streamlined service management processes with control over both identities and IT services.
Utilize Identity360's Universal Directory to import users from multiple identity stores into a single cloud repository, thereby gaining a unified view of identities and managing their access to ServiceDesk Plus MSP.