Elevate your digital workforce: Seamless identity and service management
ManageEngine ServiceDesk Plus is a comprehensive IT service management (ITSM) software designed to support IT help desks. The Identity360-ServiceDesk Plus integration enables organizations to streamline secure access to the software, providing a full suite of ITSM essentials. This integration enhances security, improves service management efficiency, and provides a more convenient user experience.
Provide secure, one-click ManageEngine ServiceDesk Plus login for users through Identity360's single sign-on.
Configure nowStrengthen ServiceDesk Plus access by requiring users to verify their identities with additional, more secure authentication factors than passwords.
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Grant seamless access to ServiceDesk Plus and a range of other complementary applications with SSO, enhancing productivity.
Utilize prebuilt reports to track user authentication activities and application usage patterns. Leverage these access insights to monitor user interactions across your organization.
Identity360 fortifies security for accessing ServiceDesk Plus with its robust MFA, allowing only authorized personnel to access confidential IT data and minimizing the risks of unauthorized access.
The combined benefits of this integration include enhanced security through MFA, a simplified user experience with SSO, and streamlined service management processes with control over both identities and IT services.
Leverage Identity360's Universal Directory to import users from multiple identity stores into a single cloud repository, thereby gaining a unified view of identities and managing their access to ServiceDesk Plus.
