Deliver an exceptional
employee experience for
your distributed workforce
Foster an effective work environment where
your employees can perform their best.
Foster an effective work environment where
your employees can perform their best.
Employees are the most valuable asset in the modern workplace. An efficient, self-reliant workforce is the key to organizational success.
Employees today are looking for a hybrid and secure digital work environment which gives them the flexibility to achieve a work-life balance.
Realize the full potential of your workforce by creating an empowering and optimized workplace for your distributed workforce. With the right employee experience strategy, you'll be able to ensure better employee engagement, improved productivity, and greater ROI.
Designing an optimized employee experience means having the right balance of people, process, and technology come together to operate efficiently. The right tools and technologies along with the right processes can be used to deliver a seamless employee experience.
Strive to achieve this balance right from onboarding to training and professional development.
Streamlining the employee experience can also be beneficial for your technicians. A well-optimized employee experience can reduce technicians' workload, giving them time to work on more critical tasks.
Facilitate a smooth on boarding experience for your new hires to
create a positive first impression.
Create a standard onboarding process workflow that covers the necessary steps for new hires.
This includes setting up necessary hardware and software, creating email accounts, and providing the right access and privileges to relevant systems. This can be achieved by integrating a service management tool with the HR, facilities, AD management, and endpoint management software.
Automate parts of the onboarding process, including account creation, asset and access provisioning, and software installation, using predefined templates
Set up a virtual onboarding process by coordinating with HR, facilities, and other departments.
Create the necessary accounts, provide secure remote access to company systems, and ship endpoints to remote employees after making necessary hardware and software configurations.
Create a secure, customized, collaborative, and flexible workplace
for your distributed workforce with the help of the right IT tools.
Deploy software based on employee needs to their associated endpoints in just a few clicks.
Provide quick and timely assistance and troubleshooting for your distributed workforce.
Free up employee time spent on finding answers to simple questions with the help of virtual agents and chatbots.
Allow users to seamlessly log in to SAML-enabled cloud applications with just one identity without compromising security.
Make your employees self-sufficient by providing easy-to-use self-service tools to resolve IT issues, get access to resources, and avail IT services.
Automate tasks like software installations or network maintenance to ensure improved service quality for your employees.
Enable employees to engage with meaningful data to extrapolate valuable insights using customizable dashboards and reports.
Gauge the experience of web and mobile app users using real user monitoring capabilities to ensure optimal website and app performance and a better end user experience.
Proactively detect and resolve performance issues to ensure uninterrupted access to the network.
Make sure that software, applications, and operating systems are updated and patched on a regular basis to prevent vulnerability risk.
Implement timely backup and recovery measures so that your employee don't have to worry about losing important data or waste time trying to recover it.
Implement Zero Trust security to build confidence in the minds of employees so that they can work without worrying about security.
Ensure data and access are revoked accordingly when employees leave the
organization or move internally to other departments to reduce security risks.
Revoke access and permissions to systems and data
Ensure that accounts, access, and permissions to systems and data are revoked or updated based on the new role in the organization.
Back up or clean up critical data accordingly
Audit the data in employees' company-owned devices, and clean up systems after backing up the required data
Inventory IT assets
Collect all IT assets issued to the employee and make a record of them in the IT asset management software to reassign them efficiently, send them for repair, or dispose as required.
Automate the offboarding process
Have custom templates and workflows configured for cases when employees are moving or leaving the organization.
Specific actions can be triggered automatically via integrations between the help desk, HRMS tool, Active Directory, and the asset management software.
Learn how to build a first-class employee experience strategy for your organization using ManageEngine solutions. Download our guide to get the details.
