IT asset management (ITAM) is a strategic approach to effectively manage your clients' IT assets throughout your entire service time. This encompasses identifying, tracking, and optimizing hardware, software, and cloud resources to ensure optimal utilization and cost-efficiency. By implementing robust ITAM practices, you can gain valuable insights into your clients' IT infrastructure, streamline operations, and make informed decisions.

IT asset management software manages and monitors the IT assets found in your client's network. Using IT asset management software, you can manage both the hardware and software assets in your client's network anywhere, anytime, from a centralized console.

ITAM software also helps keep track of digital assets. With the help of asset scans available in ITAM software, you can easily configure alerts to notify you about any change detected in the hardware or software inventory. Endpoint Central MSP's robust IT asset management capabilities empower you to gain comprehensive visibility into your clients' IT environments. By automating asset discovery and providing real-time data insights, Endpoint Central MSP enables you to optimize resource utilization, reduce costs, and enhance overall performance.

Real-time asset monitoring

Tracking IT assets is crucial for MSPs, as it enables them to monitor the entire life cycle of each device, from initial provisioning to final disposal. Asset monitoring helps identify underutilized or overutilized assets, allowing for strategic decision-making. By implementing a reliable IT asset management software solution, MSPs can streamline the tracking process, ensuring consistent monitoring of assets and associated data, such as financial costs, warranties, licenses, and inventory information. This comprehensive approach empowers MSPs to make informed decisions, improve operational efficiency, and ultimately enhance overall business performance.

Key features of an IT asset management tool

Here is a complete list of IT asset tracking and management features offered by us for comprehensive IT asset management:

Periodic asset scans

In today's fast-paced world, devices are replaced or upgraded within the blink of an eye at an alarming rate. It's your job as an MSP to keep track of all these changes using an IT asset management system and ensure that only authorized devices are connected to your client's network. Endpoint Central MSP's IT asset tracking and management features scan your network periodically to fetch software and hardware inventory details and detect any changes in your client's network. You can perform asset scanning in the following ways:

Proactive license compliance

By leveraging ManageEngine's IT asset management software, you can streamline your clients' software license management and significantly reduce their risk of non-compliance. Our solution automatically detects potential licensing issues, such as under-licensing or over-licensing, empowering you to take proactive measures. Whether it's adding licenses, uninstalling excess software, or optimizing existing licenses, our software simplifies the process. This proactive approach not only safeguards your clients from hefty fines but also optimizes their software investments. With our tool, you can ensure your clients are always compliant, secure, and cost-effective.

Hardware warranty management

By leveraging IT asset management software, you can streamline the process of managing device warranties, thereby significantly reducing operational costs and ensuring optimal performance for your clients' IT assets. Our IT asset management software greatly assists in computer asset management by automatically detecting warranty details for Dell, Lenovo, Toshiba, and HP devices. It also has preconfigured reports for computers with about-to-expire warranties and computers for which the warranty has expired already.

Automated IT asset discovery

Tired of manual, time-consuming inventory management? Endpoint Central MSP automates the process, providing real-time, accurate data on every endpoint. With our ITAM tool's real-time alerts, you'll always have up-to-the-minute insights into your clients' hardware and software. Get alerted instantly when critical changes occur, such as new software installations, hardware modifications, license expirations, performance issues, or disk space on a computer falling below a specified percentage.

Software metering

Monitor the usage of commercial software and ensure that your clients are using licenses efficiently. With Endpoint Central MSP, software asset management is now easier; you can view detailed reports and determine whether the software usage justifies the cost, which helps your clients make informed procurement decisions.

Certificate management

In addition to using passwords for security and authentication, many organizations now prefer to use digitally signed certificates for authentication before allowing users to access Exchange servers, Wi-Fi, VPNs, and other such applications. Create, distribute, and renew digitally signed certificates with Endpoint Central MSP.

There are two types of certificates that are commonly used:

Geofencing

A geofence is a virtual fence based on a geolocation range that ensures certain actions are performed on the device automatically when it leaves the specified range. It creates a virtual defense to protect corporate devices containing sensitive enterprise data that cannot leave a certain location.

Our ITAM tool empowers you to swiftly locate misplaced, lost, or stolen devices. Endpoint Central MSP ensures devices leaving the geofence are automatically marked as non-compliant, triggering a set of actions such as notifying administrators, locking the device, wiping the device's data, or executing preferred security commands.

Power management

With Endpoint Central MSP, you can:

USB device control

Pen drives, CDs, and any other portable storage devices can jeopardize your client's data or security if not monitored. By blocking or disabling USB devices, you can limit their use based on roles and departments. You can restrict not only by computer and user level but also by manufacturer type, facilitating more accessibility. Enable or disable the following USB devices for users and computers:

Instead of disabling or enabling USB devices, you can choose just to record their activity for future auditing. Endpoint Central MSP helps track the usage of USB devices and provides you with all the necessary information, such as:

Software and hardware inventory

Staying up to date and informed about the assets present in your client's network is one of the benefits of ITAM. Our IT asset management solution empowers you to make data-backed decisions about acquiring new assets. Endpoint Central MSP offers in-depth reports related to both hardware and software asset management along with all the relevant metrics.

File scanning

Using asset tracking software, gain visibility over the type of files present in your client's network by setting up rules and scheduling scans. IT asset management software allows you to set up file scan rules (for audio files, video files, documents, etc.) and determine how much space is being occupied by these files. If required, you can notify end users about deleting unnecessary files on computers with low free disk space using an ITAM tool.

Prohibit software and block executables

As an MSP, you need to ensure that none of your managed computers have any prohibited software installed on them. Using our IT asset management software, you can prohibit software and create an auto-uninstall policy in a few clicks. You also have the option to notify the user and request that they uninstall the software on their own.

In some cases, malicious software doesn't need to be installed on the computer and can be run from an external drive. Our IT asset management solution allows you to prevent the usage of such applications by blocking these executables. This will prevent the application from being executed, which will in turn prevent attacks or data breaches.

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