MSPs operate in a complex regulatory landscape and face a growing number of industry standards and compliance requirements. This necessitates robust reporting and auditing capabilities to demonstrate adherence to these regulations and provide clients with the detailed documentation they require for their own compliance efforts. Endpoint Central MSP—a cutting-edge platform—not only eases this burden of compliance for MSPs, but also sets a new standard in reporting and auditing capabilities.
Audit-ready reporting templates
The cornerstone of effective reporting and auditing is the availability of audit-ready templates that align with various regulatory requirements. Endpoint Central MSP takes the complexity out of compliance by offering a diverse set of preconfigured templates designed to meet the stringent demands of regulatory bodies that suits all your clients' needs. These templates cover a spectrum of regulations, including, but not limited to, HIPAA, CIS, ISO, GDPR, and PCI. By leveraging these templates, your clients can ensure that their audits are not only comprehensive but also align with the specific criteria laid out by regulatory authorities.
User-defined reports
- Automated report scheduling
Scheduled reports is a feature in Endpoint Central MSP that helps you to receive predefined reports, query reports and custom reports in specific formats like CSV, XLS, and PDF. This feature eliminates the need to manually access the Endpoint Central MSP web console for reporting. Instead, schedule automated emails with customized reports for your clients at predefined intervals. By attaching multiple reports to a single email, you can ensure consistent, efficient communication and keep everyone informed with comprehensive performance data on a regular basis.
- Query reports
- Canned reports on various modules like patch management, asset management, and so on.
- Wizard-based custom reports to retrieve specific information.
In addition to the report types above, Endpoint Central MSP also provides the ability to retrieve the required information using the Query Report. This might be useful in cases where you are not able to get the required information from the canned or the custom reports.
Patch reports
- Applicable patches reports
- Supported patches reports
- System health reports
- Patch deployment list
- Systems with automated patch deployment tasks
Client self-service portal reports
Endpoint Central MSP offers usage statistics in the form of reports and a dashboard that details the ROI and the extent to which self service portal has been useful.
Configuration reports
Configuration reports help IT administrators audit and log all the configurations that are deployed to an endpoint.
Power management reports
Power management reports provide extensive insights into the total uptime and downtime for endpoints in a managed network for a given period. The report supervises device usage and power consumption for advanced analysis per device and reduces unnecessary investments in power and energy.
USB reports
Endpoint Central MSP offers the capability to audit USB devices to secure endpoints and log all the peripheral devices used to access corporate data.
Inventory reports
Endpoint Central MSP's out-of-the-box report capabilities let IT admins audit and log every component in the managed inventory.
- Hardware inventory reports
- Software inventory reports
- Software compliance reports
- System details reports
- Warranty reports
User log-on reports
These reports are generated with the help of the Endpoint Central MSP agents installed in the client systems to track the user logon details.
MDM reports
The MDM reports provides you data such as:
- Apps by devices
- Blacklisted apps and devices using such apps
- Jail broken devices
- Devices by model and with/without specific apps
Customizable client reports
As an MSP, demonstrating value to your clients requires clear and concise reporting. Our platform allows you to tailor reports with the specific data most relevant to your business and each client's needs. Leverage a variety of data section templates and filter by location, device group, or timeframe to focus on the precise information you need to present. This granularity allows you to create targeted reports that highlight key performance indicators and demonstrate the impact of your services.
Compliance standards
Navigating the complex landscape of compliance standards can be a daunting task for MSPs while handling clients of all sizes. Endpoint Central MSP simplifies this process by providing dedicated features to meet the requirements of various compliance standards.
- HIPAA
Endpoint Central MSP aligns with HIPAA standards by ensuring the confidentiality and security of protected health information (PHI). Learn more
- CIS Controls
The CIS Benchmarks is a widely accepted set of best practices for securing IT systems and data. Endpoint Central MSP simplifies CIS compliance with reports that assess the implementation of these benchmarks, allowing organizations to identify and address security vulnerabilities effectively. Learn more
- GDPR
Endpoint Central MSP addresses the stringent data protection requirements of GDPR by providing reports that track and audit user access to personal data, monitor data configurations, and ensure compliance with the principles of data protection outlined in GDPR. Learn more
- PCI DSS
In the realm of payment card data security, Endpoint Central MSP assists your clients in meeting PCI DSS compliance. Learn more
- ISO
Endpoint Central MSP helps your clients comply with the ISO 27001:2013 controls. Learn more
- RBI
The Reserve Bank of India has its own set of cyber laws. It is mandatory that all banks abide by the stringency put forth by the central bank to operate in India. Endpoint Central MSP can help in adhering to the guidelines put forth to fortify the security and resilience. Learn more
- NIST
Any organization that stores, processes, or transmits CUI for the Department of Defense, NASA, and any federal or state agency must be in compliance with NIST 800-171. Learn more
Real-time analytics dashboard
Analytics Plus is a user-friendly business intelligence and analytics solution that empowers MSPs to transform complex client IT data into actionable insights, without requiring dedicated data scientists. This allows you to provide greater value to your clients by uncovering hidden trends and opportunities within their IT environments.
When integrated with Endpoint Central MSP, Analytics Plus enables efficient monitoring and security management of all managed client endpoints. You can use prebuilt visualizations or create custom reports effortlessly with the platform's AI assistance to meet specific client needs.
Analytics Plus supports various report formats, including charts, pivot tables, summaries, and tabular views. Dashboards consolidate multiple reports onto a single page, providing a quick overview of key metrics for both your team and your clients.
Master streamlined client management workflow. Learn more on Account Management.
"Endpoint Central MSP can fit your company's needs. The experience overall is very good. It makes managing a medium organization and all its products a lot easier. The ability to manage and control full windows/linux environment is one of the pros. Very nice for managing a large number of different devices. The automated patch management feature saves the team time and keeps everything up to date and secure."
Devan S,
Systems administrator.