Würth Baer Supply chooses Log360 for next-level network threat detection and protection

Identifying the need for a SIEM solution

As technology and cyberthreats evolved, Würth Baer Supply realized the pressing need for an advanced security solution. "Our main goal was to gain visibility into the network," said Mike Sulla, systems engineer at Würth Baer Supply. This objective drove them to seek a robust and user-friendly SIEM solution.

The company faced challenges in monitoring and securing its vast network. The absence of a comprehensive alert system left them vulnerable and in need of a solution that could provide both visibility and proactive security measures.

Evaluating and choosing Log360

Würth Baer Supply’s journey to an IT security remedy was influenced by several key factors that led them to ManageEngine Log360, a unified SIEM solution with integrated DLP and CASB capabilities.

"The biggest factor was the trial period," Sulla said, noting the crucial role that product testing played in the company's decision-making process. This provided an opportunity for the IT team to become familiar with Log360 and to fully appreciate its ease of use, including by overcoming a one-time deployment issue quickly and efficiently by engaging with ManageEngine's Custom Onboarding team.

Log360 stands out for its compatibility with Windows-based platforms, a significant advantage for Würth Baer Supply and its network environment. Log360's primary features include Active Directory and server activity monitoring, providing clear insights into the network's health.

Demonstrating its prowess through user-friendly interfaces, Log360 delivers efficient real-time alerting mechanisms, and robust security threat detection. While the product is still relatively new to Würth Baer Supply, the initial experience points to a promising future for enhancing its network security and operational efficiency.

Key features and usability

Würth Baer Supply sought a Windows-friendly SIEM solution to gain insights into network activities, particularly focusing on Active Directory and server actions. Sulla highlighted "user and entity behavior analytics and threat auditing," as some of the important features in the company's security framework. He rated Log360 a four for ease of integration, and four for usability, on a five-point scale. Both these rankings reflect the solution's user-friendly nature, Sulla noted.

Real-time alerting and security threat detection

A standout feature for Würth Baer Supply is Log360's real-time alerting capability. As Sulla puts it, "The alerting feature is a big one for me." This functionality is crucial for addressing security incidents proactively. The tool’s ability to prioritize important issues promptly has proved invaluable for the company, which previously lacked a robust system for security alerts.

Overall satisfaction and recommendation

Although still early in its implementation, Sulla expressed optimism about the future benefits Log360 will provide Würth Baer Supply, particularly in terms of productivity growth and cost savings.

"Log360 is still new to us, but I expect it to become more valuable in the next six months to a year," Sulla observed.

Expressing high satisfaction with the product implementation, Sulla rating his likelihood to recommend Log360 at an impressive "nine out of 10." He went on to commend the implementation team for its effective communication and responsiveness. This aspect of customer service played a crucial role in smoothing the integration process.

Sulla praised the ease of use, scoring it a four out of five. Continuous engagement with the product and exploration of its features like threat management and compliance audits were also noted, demonstrating its versatile application in Würth Baer Supply's security infrastructure.

Conclusion

The implementation of Log360 at Würth Baer Supply marks a significant stride in its network security management. Sulla expressed high satisfaction with the product saying, "It's fulfilling that role currently. And as a user, I'm still learning about it, but so far it seems quite decent."

Still in its early stages of use at Würth Baer Supply, the potential for productivity growth and cost savings is anticipated to become more evident in the near future. Sulla's positive rating of four out of five for ease of use, and a nine out of 10 for likeliness to recommend underpins user satisfaction. The scheduled health check call and the planned upgrade to the latest build of Log360 represent proactive steps towards ensuring continual improvement and customization of the solution to meet Würth Baer Supply's evolving needs.

About Custom Onboarding

Custom Onboarding is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With Custom Onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on business needs.

About Log360

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, ML-based anomaly detection and rule-based attack detection techniques to detect sophisticated attacks, and it offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.

For more information about Log360, visit manageengine.com/log-management/ and follow the LinkedIn page for regular updates.