Mobile Device Management (MDM) app

The ManageEngine MDM app is the companion app that gets installed on the device, when the device is enrolled to ManageEngine Mobile Device Manager Plus. It acts as the agent app and is used in the agent-server communication required for continued management of devices. For Apple and Windows device management, MDM leverages the native MDM client already present on the devices, while in case of Android, ME MDM app is mandatorily installed during device enrollment to function as a mobile agent app. On Android devices, if apps with overlay permissions are running over the ME MDM app, button click actions will be restricted to ensure the integrity and security of user interactions with the MDM app.Users can also download the ME MDM app from the Play Store to enroll devices using Self Enrollment

Benefits of installing the ManageEngine MDM app

Enrollment is the first step for device management during which the ManageEngine MDM app or ME MDM app can be installed on the device and this MDM application acts as the agent for the MDM server. Despite not requiring the MDM app for management, having the MDM application has its own set of benefits in addition to making the Privacy Policy and Terms of Use available to the users.

The ME MDM app installed on Mac devices, facilitates location tracking. The benefits of the MDM app for Android, iOS/iPadOS, macOS and Windows devices are given in the table below.

FEATURE	DESCRIPTION	ANDROID	iOS/iPadOS	macOS	WINDOWS
Remote troubleshooting	Troubleshoot devices in real-time using remote control (Android) / remote view (iOS).
Geotracking	Locate devices and maintain a record of the device locations.
Geofencing	Create virtual perimeters to secure corporate data on the devices.
Detect jailbroken or rooted devices	Secure corporate data by automatically detecting and removing such devices from the network.
Securely view documents	View corporate documents distributed from MDM using the built-in Document Viewer present in the ME MDM app.
Securely view e-mail attachments	ME MDM app's Document Viewer enables secure viewing of e-mail attachments.
Battery Level Tracking	Monitor the battery percentage and charging status. Configure alert notifications if battery falls below the predefined level.
Announcements	Remotely notify your users about any information or emergencies in bulk.

Note: For silent distribution to Windows devices, ME MDM app can be added to the App Repository by integrating the MDM server with Windows Business Store.