Free Training - ManageEngine OpManager

Configuring Mail Server Settings

OpManager allows you to configure e-mail alerts to get notified on any fault in your network. The email configured here will be the default setting for email alerts from OpManager. This settings is crucial for configuring e-mail alerts, authentication, and notifications within OpManager

This help document details the steps to configure mail server settings.

Important Note:Prior to mail server configuration, go through this mandatory check list to avoid connection issues.

Configuring mail server settings from version 126306

Mail server settings in OpManager: From version 126306 

To configure the SMTP server settings globally and to provide the secondary mail server settings, follow the steps given below:

  1. Go to Settings → General Settings, click Mail Server Settings.
  2. Enter the SMTP Server name and Port number.
  3. Configure the From and To Email ID fields.
  4. Enter a Time Out interval.
  5. Select the Authentication Type as Basic or OAuth.
    • If the Authentication type is basic, Configure the User name and Password details.
    • If you've chosen OAuth as the authentication type, configure the User name and Authentication Provider details.

      • Mail server settings in OpManager: Authentication provider 

    • For secure authentication, select the SSL Enabled or TLS Enabled check-box according to your requirements
    • Click Save

Note: Only Google and Microsoft Oauth providers are supported. To learn more about OAuth configuration, click here.

Configuring mail server settings before version 126306

Mail server settings in OpManager: Before version 126306 

To configure the SMTP server settings globally and to provide the secondary mail server settings, follow the steps given below:

  1. Go to Settings → General Settings, click Mail Server Settings.
  2. Enter the SMTP Server name and Port number.
  3. Configure the From and To Email ID fields.
  4. Enter a Time Out interval.
  5. Configure the User name and Password details, if the server requires authentication to send e-mail.
  6. For secure authentication, select the SSL Enabled or TLS Enabled check-box according to your requirements
  7. Click Save

Verifying configuration

  • To test the settings, enter the Email ID and click Send Test Mail. This e-mail ID will be considered as the default To Email ID while creating Email and Email based SMS notification profiles.
  • If you have a secondary mail server in your network, select Add a secondary mail server and provide the details. In case of a failure in the primary mail server, OpManager uses the secondary mail server to send E-mails.

Find more information on configuring Gmail and Office 365.

If you are getting delayed email notifications, click here to troubleshoot.

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