How can I perform status polling for the device using DNS name?

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

ADManager Plus
Active Directory, Microsoft 365, and Exchange management and reporting
ADAudit Plus
Hybrid AD, cloud, and file auditing; security; and compliance
ADSelfService Plus
Identity security with adaptive MFA, SSPR, and SSO
Exchange Reporter Plus
Reporting, auditing, and monitoring for hybrid Exchange and Skype
RecoveryManager Plus
Active Directory, Microsoft 365, and Exchange backup and recovery

Since the IP address remains constant in most of the environments, OpManager uses the primary IP address of the device for status polling by default.

In cases where the devices are implemented with dynamic IP (Dynamic Host Configuration Protocol - DHCP), OpManager can be configured for status polling using the device's DNS name.

To enable status polling of the device using its DNS name, follow below steps :

Go to Settings → Discovery → Discovery Settings

Enable Dynamic IP Address radio button and click on 'Save'.

Note:

Once the Dynamic IP address option is enabled, the status polling for all the devices henceforth will be done using DNS instead of IP Address.
If your OpManager build number is 124089 or later, this option has been replaced with 'Poll Using' option in Settings → Monitor settings. With this option, you can choose whether OpManager should poll your devices using its IP address or the DNS name. This option can be configured globally throughout OpManager, or for individual devices in your network.

To know more about this, visit this page: how to configure IP/DNS polling in our help documentation.

Identity and access management

Unified service management

Unified endpoint management and security

IT operations management and observability

Security information and event management

Advanced IT analytics

Low-code app development

Cloud solutions for enterprise IT

IT management for MSPs

Active Directory management Manage, track, and secure Active Directory

Identity governance and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service managementDeliver a consistent employee experience across business functions

Customer service managementBuild a one-stop portal for customers with efficient account management

IT asset managementCentralize and automate the complete IT asset life cycle

SIEM Spot, investigate, and neutralize security threats

Log and compliance managementGain deeper visibility into security events and ensure compliance

Security auditingAudit Active Directory, cloud platforms and files to enhance your security posture

Endpoint management and protection platform (UEM and EPP)Secure and manage endpoints to protect your IT assets effectively

Endpoint managementAchieve intelligent IT device management with zero user intervention

Endpoint securityDefend against threat actors with proactive and reactive measures

Full-stack observability and digital experience monitoringAchieve end-to-end visibility, proactive issue resolution, and enhanced security

Network and server performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident managementEfficiently manage and resolve IT incidents while ensuring transparency

DNS and DHCP managementOptimize IP address and domain management

Cloud cost managementRight-size and take control of your cloud costs

IT analyticsConnect to your IT applications and visualize all facets of your IT

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloudand hybrid infrastructure

Business applications for ITBoost productivity and improve team collaboration

Custom solution builderBuild tailor-made apps to automate operations at your organization

Solutions for MSPsGrow your MSP business with scalable and secure IT management solutions

How can I perform status polling for the device using DNS name?

Active Directory
management Manage, track, and secure Active Directory

Identity governance
and administrationOrchestrate user identity management and access controls for Zero Trust

Privileged access
managementControl and secure privileged access to critical enterprise systems

Enterprise and IT service
managementDeliver a consistent employee experience across business functions

Customer service
managementBuild a one-stop portal for customers with efficient account management

IT asset
managementCentralize and automate the complete IT asset life cycle

Network and server
performance monitoringEnsure network, server, and storage reliability with AI-powered insights

IT incident
managementEfficiently manage and resolve IT incidents while ensuring transparency

Cloud-native solutions for IT managementMonitor, manage, audit, and secure your multi-cloud
and hybrid infrastructure