How to deploy TeamViewer Patches using upload option?

Description

You are trying to download Team Viewer 14 (MSI), Team Viewer 15 (MSI) and TeamViewer Host 15 (MSI) patches and the download fails. The downloads are available only to customers who have purchased the license.

Resolution

Follow the steps given below to resolve this issue:

• Download the updates of TeamViewer and TeamViewer Host manually.
• Click on Upload near the Download failed error message. Using the Upload option you can install this patch.
• Else navigate to Patches -> Downloaded Patches -> Upload Patches -> Search for the Bulletin ID TU-057 (for TeamViewer) or TU-064 (for TeamViewer Host) and click on Upload under Action.
• Then select Install Patches to deploy.

If the issue persists even after following the above-mentioned resolutions, please feel free to contact support.