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Sleep Country Canada improves AD reporting using ADManager Plus

About Sleep Country Canada

Sleep Country Canada is the leading omnichannel retailer of mattresses and bedding accessories in Canada. The company prides itself on providing customers with a comfortable and restful sleep experience. In addition to its retail operations, Sleep Country Canada also operates an online store, allowing customers to purchase products online and have them delivered directly to their doorstep. With over 265 stores across the country and an employee base of over 6,000, efficient, well-regulated IT management became crucial to the company's success.

Company

Sleep Country Canada

Industry

Retail/Home Furnishing

Location

Canada

Business challenges

  • Lack of comprehensive reporting capabilities.
  • Relying on PowerShell scripts to extract data.
  • Not able to automate reporting leading to increase in manual hours.

The Problem

Sleep Country Canada faced several IT challenges before implementing ADManager Plus. The company struggled with managing its Active Directory and lacked comprehensive reporting capabilities. For instance, the IT team relied on writing manual PowerShell scripts from scratch to extract reports from Active Directory. This was time consuming and led to inefficiencies and increased operational costs.

Sleep Country Canada needed a solution that could provide comprehensive reporting capabilities and streamline its AD management processes. The company needed a tool that was easy to use and had responsive support.

The Solution

Sleep Country Canada uses ADManager Plus with its comprehensive AD management capabilities to streamline reporting processes and improve productivity. When asked how ADManager Plus helps with Active Directory management, Dave, Sleep Country Canada's senior IT analyst, was keen to mention that the tool's intuitive user interface made it easy for users to access the information they needed, and the reporting features provided valuable insights without the need for complex PowerShell scripts.

In addition to that, ADManager Plus also automates the process by scheduling reports to run automatically and periodically and export reports to be delivered to admins’s emails as notifications.

When asked about the support extended by the ADManager Plus support team, Dave delightedly said that Faizal from the ManageEngine support team was patient and helpful, ultimately ensuring the company could get up and running quickly, minimizing any downtime.

ADManager Plus reports are so effective, they give me what I'm looking for without having to write all the PowerShell scripts myself. Also, Faizal was very helpful in assisting with some initial setup queries we had.

-Dave, Sr IT Analyst

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

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