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Barrie solves user identity management woes with ManageEngine ADManager Plus

About the Barrie Knitwear

Founded in 1903 by Walter Barrie and Robert Kersel, Barrie is one of Scotland's oldest luxury cashmere knitting manufacturers. Renowned for their creativity, it designs and crafts men's and women's clothing, seamlessly blending innovation with heritage.

Employee count

200–500

Industry

Textile

Country

Scotland

Business challenge

Barrie's existing identity management solution lacked the necessary features, making user provisioning and deprovisioning a manual, time-consuming, and inefficient process. This impacted their team's productivity, diverting focus from critical tasks to routine user management tasks. The organization needed a solution that could simplify user provisioning and deprovisioning while ensuring seamless identity management.

"I am satisfied – all of our requirements have been met with the service."

- Tony Domingues, project manager, project planning and delivery, Barrie

The solution: ADManager Plus

To address these challenges, Tony Domingues, project manager, project planning and delivery at Barrie, evaluated multiple identity governance and administration(IGA) solutions. During this evaluation, the company determined ADManager Plus, ManageEngine's IGA tool was the best fit for its requirements due to its simple-to-use interface and robust reporting features.

With the assistance of OnboardPro, ManageEngine’s professional implementation service, Barrie successfully integrated ADManager Plus into its existing IT infrastructure. The solution automates the organization's user onboarding and off-boarding process with the help of User Creation Templates and Automation Policies, rapidly solving Barrie's pain points.

User Creation Templates allowed Barrie’s IT team to standardize user provisioning by pre-defining attributes such as department, role-based access, and security settings. This eliminated inconsistencies and ensured that every new user is onboarded into the organization with the right permissions from day one.

Automation Policies further enhanced efficiency by enabling rule-based workflows to handle routine user lifecycle tasks, including account creation, management, and deactivation. By automating these critical processes, ADManager Plus helped Barrie minimize IT workload, improve compliance, and ensure seamless user management.

Additionally, the solution provides a centralized platform for managing user accounts efficiently, significantly reducing the time spent on routine administrative tasks. The intuitive UI also makes it easier for the IT team to navigate and utilize the tool effectively.

When asked to rate the solution and the OnboardPro Team, Domingues rated them 9 out of 10 and said he would recommend both the product and the service for its instant implementation and support. Additionally, he mentioned that the organization is now considering implementing ADAudit Plus, ManageEngine’s auditing solution, to further enhance their IT governance and security measures.

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Entra ID management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of the ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on their business needs. For more information, visit manageengine.com/onboarding/manageengine-onboardpro-iam-and-siem-professional-service.html.

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