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Experity Health automates AD administration using ADManager Plus

About Experity Health

Experity Health is a leading software and services company based in the United States specializing in the urgent care sector. The organization's origins date back to the early 2000s when two entrepreneurs launched innovative companies to help urgent care clinics transition from paper to digital medical records. These companies merged in 2019 to form Experity.

Experity offers an integrated operating system that streamlines operations for urgent care clinics across the US.

Organization

Experity Health

Industry

Software company

Country

Illinois, United States

Business challenges

As Experity Health expanded, the organization faced challenges in provisioning and deprovisioning users. Justin Lintern, system administrator at Experity, had to manually create, modify, and delete each user in every domain, while generating reports for security auditing purposes. This was a tedious and difficult process. The organization needed a tool to automate the user life cycle efficiently and replace PowerShell commands to generate reports.

The solution: ADManager Plus

With ADManager Plus, the organization seamlessly automated and streamlined essential Active Directory tasks including user creation, modification, and deletion through a centralized console. This automation increased the efficiency of its help desk technicians, who were also able to generate built-in reports that provided insights into user activities. ADManager Plus helped the organization overcome its operational challenges and save significant costs.

Lintern expressed satisfaction with the support and onboarding implementation teams at ManageEngine.

"ADManager Plus has zero issues and downtime, which makes the product easy to use... The product experts were highly responsive."

- Justin Lintern, system administrator

"The entire process went smoothly, and they made sure we understood everything before implementing it. We had a great experience with the implementation," he added. "ADManager Plus is better than the other products we use in our organization."

About ADManager Plus

ADManager Plus is an identity governance and administration (IGA) solution that simplifies identity management, ensures security, and improves compliance. With ADManager Plus, manage the user life cycle from provisioning to deprovisioning, run access certification campaigns, orchestrate identity management across enterprise applications, and protect data on your enterprise platforms with regular backups. Use over 200 reports to gain valuable insights into identities and their access rights. Improve the efficiency of your IGA operations with workflows, automations, and role-based access control policies. ADManager Plus' Android and iOS applications help with on-the-go AD and Azure AD management. For more information about ADManager Plus, visit manageengine.com/products/ad-manager/.

About OnboardPro

OnboardPro is a ManageEngine service that provides solution implementation to clients upon request. This service includes the installation and customized configuration of the ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With Onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.

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