Troubleshooting Tips

Possible reasons for a connection failure:

• Connect to the correct network
• Recheck if you can reach the ADManager Plus Server
• Try using the right IP address
• Verify the port number
• Set up the firewall permissions rightly

App force closes:

• Try clearing the app cache data
• Reboot the phone
• Uninstall the current app and reinstall the latest version
• Check for memory availability