Once again, our customers have spoken loud and clear: ManageEngine has been recognized as a Customers' Choice in the 2023 Gartner Peer Insights™ Voice of the Customer for Application Performance Monitoring and Observability for the fifth time in a row. Based entirely on reviews from our users, we believe this is a testament to our customer-first mindset. In addition to being a Customers' Choice for Midsize Enterprise and Asia/Pacific regions, we have also been named as a Strong Performer in the Services industry.
Gartner Peer Insights Voice of the Customer serves as a valuable resource for IT managers and CIOs, offering insights into application performance monitoring and observability solutions. This report synthesizes verified customer reviews on overall experience, product capabilities, as well as service and support to provide crucial insights for IT decision makers. The Customers' Choice distinction is based on feedback from 103 verified users as of October 31, 2023. ManageEngine currently has a 92% "Would Recommend" rating and an average rating of 4.6 out of 5 stars.
Reviews go through a strict validation and moderation process to ensure they are authentic. Gartner also mentions that Vendors placed in the upper-right quadrant of the "Voice of the Customer" quadrants are recognized with the Gartner Peer Insights Customers' Choice distinction, denoted with a Customers' Choice badge. The recognized vendors meet or exceed both the market average Overall Rating, and the market average User Interest and Adoption.” We at ManageEngine are proud to be recognized with the Customers' Choice Distinction.
From its inception over 15 years ago, Applications Manager has evolved into a modern application performance monitoring and observability platform that helps IT admins, DevOps, and site reliability engineers gain comprehensive insights into the performance of their complex enterprise applications, websites, cloud-native workloads, and more.
Source: Ratings based on 103 reviews as on October 2023.
Gartner Peer Insights content consists of the opinions of individual end users based on their own experiences with the vendors listed on the platform, they should not be construed as statements of fact, nor do they represent the views of Gartner or its affiliates. Gartner does not endorse any vendor, product or service depicted in this content nor makes any warranties, expressed or implied, with respect to its content, about its accuracy or completeness, including any warranties of merchantability or fitness for a particular purpose. GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the United States and internationally, PEER INSIGHTS is a registered trademarks and THE GARTNER PEER INSIGHTS CUSTOMERS' CHOICE badge is a trademark and service mark of Gartner, Inc. and/or its affiliates, and is used herein with permission. All rights reserved.