Update Manager is a tool which is used for installing the service packs (.ppm file) over Applications Manager. The service pack may contain certain bug fixes and new feature additions. This document explains about how to use the Update manager to install service packs over Applications Manager.
Note: The Update Manager also has some useful validation incorporated. This validation includes compatibility checks. You cannot use update manager to install an incompatible service pack. For example, you cannot install a service pack of another product in Applications Manager or a service pack of one version of Applications Manager in another version.
Note: Incase of internet unavailability, you will be asked to import ManageEngine public key certificate file during the upgrade process. Please download the ppmsigner_publickey.crt file and keep ready.
To uninstall the service pack, click the Uninstall button. To know the service pack details, click the Details button in Update Manager.
For Windows: updateManager.bat -c
For Linux: sh updateManager.sh -c
For Windows: shutdownApplicationsManager -force
For Linux: shutdownApplicationsManager.sh -force
Using this command line option, you can install or uninstall a service pack or view its details. Press 'i' to install and specify the absolute path of the service pack file in your machine.
For troubleshooting steps, go to our Support Portal.