Endpoint Central Hotfix Upgrade - Knowledge base
Home » Features »

Endpoint Central Hotfix Upgrade - Knowledge base

Configuration-application issues after  Endpoint Central hotfix upgrade

Problem

You have upgraded to the latest service pack and configurations are not applied properly after the upgradation.

Cause

This could be because you have not upgraded the version of the  Endpoint Central agents to the latest version in the client computers. If the upgrade has not happened, the Endpoint Central server will keep trying to upgrade them and the configurations will not be applied.

Resolution

  • Ensure that you upgrade the  Endpoint Central agents, in the client computers, to the latest version
  • Apply configurations immediately by doing either of the following:
      • Right-click on the tray icon of Endpoint Central and click Apply Configurations

    If you are using Endpoint Central below 11.2.2309.01,

      • Execute C:\Program Files\DesktopCentral_Agent\bin\cfgupdate

    If you are using Endpoint Central 11.2.2309.01 and above,

    • Execute C:\Program Files\UEMS_Agent\bin\cfgupdate

Applies to: Endpoint Central SP Upgrade, Endpoint Central Agent Upgrade

Keywords: Endpoint Central SP, Endpoint Central Configuration, Endpoint Central Agent Upgrade

Unable to resolve this issue?
If you feel this KB article is incomplete or does not contain the information required to help you resolve your issue, upload the required logs, fill up and submit the form given below. Include details of the issue along with your correct e-mail ID and phone number. Our support team will contact you shortly and give you priority assistance and a resolution for the issue you are facing.


 * Mandatory Fields
Other KB articles 24/5 Support

Support will be available 24hrs a day and five days a week (Monday through Friday), excluding USA & India public holidays.

Tel : +1-888-720-9500
Email : desktopcentral-support@manageengine.com

Speak to us

  • Join the Endpoint Central Community, to get instant answers for your queries, register with our Forum.
  • Look out for the latest happenings in Desktop Management, follow our Tweets on Twitter.
  • Get to know the latest updates and Best Practices in Desktop Management through our Blog.

HeadingX
 
Endpoint Central SP Upgrade - Knowledge Base
 

Trusted by