System Diagnostics
To check the performance of the EventLog Analyzer server, you can use the System Diagnostics menu.
- In the Settings tab, navigate to System Settings > System Diagnostics.
- The details of Disk Usage, Log Flow, CPU Usage, and RAM Usage of ManageEngine EventLog Analyzer will be displayed here.
Disk Usage
For calculating the disk usage, we take four different modules into account, namely Archive, Index, Database, and Product disk space.
Recommendations
Here are some actions you can take if any module's disk space is low:
Archive disk usage
- Increase the disk space for the archive location.
- Reduce the archive zip creation interval so that the archive files will be zipped quicker and the disk usage will be reduced.
- Reduce the incoming log flow from the devices by collecting only the required logs. This helps avoid filling up disk space, and is accomplished using log collection filters.
- Decrease the archive retention period from the default of 90 days. If the archive retention period is set to "forever", it can cause an increase in disk usage.
Index disk usage
- Increase the disk space at the indexing location.
- Change the indexing location from the default directory to another directory. Refer to this documentation to learn how to change the index location.
- Reduce the retention period. The index retention period is similar to the database retention period. It can be changed in Settings > Admin Settings > DB Retention Settings > Current Storage size.
- Reduce the incoming log flow, using log collection filters to avoid filling up the disk space.
Database disk usage
- Increase the disk space at the database location.
- If the disk utilization for the database is abnormal, contact EventLog Analyzer support and provide the following details:
- Database retention period
- Log inflow rate
Product disk usage
- Increase the disk space in the disk where EventLog Analyzer is installed.
- If the EventLog Analyzer instance is installed in the same directory as Windows, please migrate the instance to some other directory.
- Contact EventLog Analyzer support with these details about the folder that occupies the majority of the disk space:
- (ELA-HOME)/ES/CachedRecord -> Number of entries
- (ELA-HOME)/data/AlertDump -> Number of entries
Log Flow
Devices in a network generate huge quantities of logs, and this can slow down your system. Ensure that you collect only those logs that you require. Reducing the log flow can help optimize the usage of resources such as CPUs and servers, as it would require dealing with a lesser number of logs. A reduced log flow rate also reduces the load on databases and archives.
- Log Flow shows three different categories, namely Windows, Syslogs and Other logs.
- It displays the incoming log flow of all the devices based on log type.
This dashboard allows you to monitor the log flow rate for the different types of logs and manage your resources accordingly. You can also check the Trends tab to get a better idea of the log flow rates in the recent past.
Resource Usage
CPU and RAM usage displays the resources being used by the product's executables and the total usage by the server hosting EventLog Analyzer. Product executables include the server, Elasticsearch, the log collector, and the database.
Recommendations
Here are some actions that you can take to optimize the usage of resources:
CPU Usage
- Increase the number of CPU cores available.
- Check if there are any Cached Records being processed from (ELA-HOME)/ES/CachedRecord.
- Check if there is an Alert Dump in (ELA-HOME)/data/AlertDump.
- If the CPU usage is still high, contact Eventlog Analyzer support with the above details.
RAM Usage
- Increase the amount of RAM available.
- If the RAM usage is still high, contact EventLog Analyzer support.
Trends
EventLog Analyzer allows you to view the trends of the resources being utilized over a period of time. The Trends tab contains the data for each day the product is up and running, and can be viewed in three different formats:
- Last 7 days
- Last 14 days
- Last 30 days
System Info
You can navigate to the System Info page, from the System Info button present in the top right corner of the System Diagnostics page. The System Info page lists the Installation details, JVM Memory Information, License Information, and other general details about the system, such as Device Name, OS Type, Server Time, Free Disk Space.