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    Contacting EventLog Analyzer Support

    EventLog Analyzer provides a wide range of options to contact the support team, make feature requests, ask for a personalized demo, get online training, and more.

    To go to the Support page, click the Support tab on the menu bar. The different channels through which you can reach out to us will be listed here. You can also click on the links below to reach our support team.

    Contacting EventLog Analyzer Support
     

    Links

    Description

    Request Technical Support Support form Click this link or click 'Mail Us' in the Support Page of EventLog Analyzer. Fill in the required fields with a detailed description of the problem that you encountered. Click on Submit.
    Request a personalized Demo Request a personalized Demo Click this link or click 'Personalized Demo' in the Support Page of EventLog Analyzer to schedule a personalized demo.
    Get training and certification EventLog Analyzer Training Click this link or click 'Training & Certification' in the Support Page of EventLog Analyzer to take up a course and equip yourself with the knowledge required to work with EventLog Analyzer.
    Live Chat with the support team Live Chat Click this link or click 'Live Chat' in the Support Page of EventLog Analyzer for a live chat with the support team.
    Feature requests Feature requests If you'd like to see new features in the upcoming releases of EventLog Analyzer, click this link to give us your suggestions.
    Online Store - Get a Price Quote Price Quote Click this link or click 'Get Quote' under Online Store in the Support Page of EventLog Analyzer to get a personalized quote that best suits your requirements.
    Online Store - Purchasing the product Buy Now Click this link or click 'Buy Now'/'Pricing' under Online Store in the Support Page of EventLog Analyzer.
    Knowledge Base Documents Click this link or click 'Documents' under Knowledge Base in the Support Page of the EventLog Analyzer solution to understand how to deploy, configure, and generate reports using EventLog Analyzer.
    Knowledge Base Videos Videos Click this link or click 'Videos' under Knowledge Base in the support page of EventLog Analyzer to watch 'How to' videos based on the solution and its features.
    Knowledge Base FAQ FAQ Click this link or click 'FAQ' under Knowledge Base in the support page of EventLog Analyzer to view answers to frequently asked questions.
    Create Log - Support Information Files  

    Go to 'Support Info' in the support page of EventLog Analyzer to create a support information file.

    It can be done automatically if you click the 'Auto' option.

    To do it manually, click the 'Manual' option. A set of instructions along with an upload link will be presented to you.

    Note: Click here to know more about Support Information Files.
    Contact our support team  

    Contact Us:

    Toll Free NumberUS: +1-844-649-7766

    Direct Dialing Number +1-408-352-9254

    Mail us at: eventlog-support@manageengine.com
    Free Online Training   Click the 'Events' Tab in the support page of EventLog Analyzer to sign up for upcoming webinars, seminars and workshops. You can also watch videos of completed webinars, seminars and workshops under 'Completed Events' in the Events Tab.
    User Forums EventLog Analyzer User forums Click this link or click 'View All' under 'Recent Forum Posts' in the Support Page of EventLog Analyzer. In this forum you can post your queries, interact with other EventLog Analyzer users and also get answers from out support team.
    Announcements EventLog Analyzer Announcements Click this link or click 'View All' under 'Announcements' in the support page of the EventLog Analyzer solution to go to the EventLog Analyzer user forum announcements page for the latest announcements and updates.
    Sign in to Community   Click 'Sign into Community' on the top-right corner of the support page in EventLog Analyzer to join the community and collaborate with your peers and our product experts on product updates and the latest IT trends.

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