Active Directory, Microsoft 365, and Exchange management and reporting
Hybrid AD, cloud, and file auditing; security; and compliance
Identity security with adaptive MFA, SSPR, and SSO
Reporting, auditing, and monitoring for hybrid Exchange and Skype
Active Directory, Microsoft 365, and Exchange backup and recovery
Workforce identity and access management for hybrid ecosystems
A cloud-native identity platform for workforce IAM
Microsoft 365 management, reporting, and auditing
Complete privileged access security for enterprises
Privileged password management
Secure remote access and privileged session management
SSH key and SSL/TLS certificate management
Full-stack service management for enterprises
Customer support with built-in billing for businesses
IT asset management with an integrated CMDB
Unified SIEM solution with integrated DLP and CASB capabilities
Comprehensive log and IT compliance management
Firewall rule, configuration, and log management
SharePoint reporting and auditing
Microsoft 365 security
Cloud security monitoring and analytics
File auditing, data leak prevention, and data risk assessment
File security and storage analysis
Integrated endpoint management and protection platform
Automated patching across multiple OSs and over 850+ third-party apps
Simplified third-party patch deployment via ConfigMgr and Intune
Seamless mobile device management from onboarding to retirement
Remote troubleshooting with integrated chat, voice, and video
Automated OS image creation and seamless role-based deployment
Prioritization-focused enterprise vulnerability management
App control and endpoint privilege management software
Data theft prevention with strict peripheral device control
Browser security with isolation, lockdown, and activity tracking
Sensitive data protection and compliance for endpoint devices
Real-time ransomware mitigation and file recovery for business continuity
Full-stack observability with AIOps and digital experience monitoring
AI-powered, all-in-one SaaS platform for observability and digital experience monitoring
Digital experience, application performance, and infrastructure monitoring
All-in-one vendor risk assessment tool to ensure domain security
Network, server, and storage performance monitoring
Bandwidth monitoring and traffic analysis
Network change and configuration management
IP address and switch port management
Centralized IT alert management
Status pages for real-time status and incident communication
All-in-one DNS management service
Unified DNS, DHCP, and IP address management
AI-powered cloud cost observability for modern businesses
AI-powered unified analytics platform to correlate all IT data
SaaS management platform to maximize ROI
Unified endpoint management and security
Comprehensive mobile device management
Enterprise remote access
Automated multi-OS patch management
Full-stack monitoring for IT admins, DevOps, and SREs
Cloud cost management for modern software teams
Secure your IT infrastructure and prove compliance from the cloud
An all-in-one DNS management service to keep your business online
Low-code application development platform
Remote support software
Collaborative project management
Agile project management
All-in-one collaboration tool for unified communication
Secure email hosting solution for businesses
All-in-one video conferencing solution for remote business meetings
All-in-one AR remote assistance software solution for remote collaboration.
Advanced low-code platform for building powerful applications
Unified network monitoring and endpoint management for MSPs
Unified Active Directory management and reporting solution for MSPs
Unified SIEM solution for MSSPs
Log management and advanced threat intelligence for MSSPs
Full-stack service management for MSPs
Network performance monitoring
Remote monitoring for MSPs and CSPs
MSP best practices
The service delivery excellence matrix for IT and business teams
Learn more
The 6-step guide to launching a successful MSP business
Help Documentation
Configuring billing and contracts in ServiceDesk Plus MSP
Automate billing operations with ServiceDesk Plus MSP
Impact of GDPR on IT service desks for MSPs
Article
Five critical capabilities that can help MSPs craft and implement an effective account management strategy
Transform your service delivery operations with these 8 ServiceDesk Plus MSP automations
Improve your IT service delivery and profitability with ServiceDesk Plus MSP
A guide to running a successful managed service business
A comprehensive guide to PSA software
What is field service management, and what's in it for you?
How Zoho manages the spectrum of IT incidents
5 steps to building an effective IT self-service portal
Service management strategies for the next 3 years
Whitepaper
Tuning your ITSM to a hybrid, digital workspace
Admin guide
ZIP | PDF | View online
User guide
Evaluation guide
Installation guide
ZIP | PDF
Quick start guide
Presentations
ServiceDesk Plus MSP overview
Brochures
Fact sheet
ServiceDesk Plus MSP brochure
Can AI help MSPs increase their bottom line?
Case studies
Hostventura scales the heights with ServiceDesk Plus MSP
White papers
Top 10 tips for launching an MSP company
ROI calculator