ServiceDesk Plus>Features> Integrations>Desktop & MDM Plugin

ServiceDesk Plus plug-in for
Endpoint Central (MDM)

Desktop and Mobile Device Management plug-in helps enterprises to improve IT Services with features such as:

  • Patch Management
  • Software Deployment
  • Mobile Device Management
  • Remote Control

All these functionalities could be achieved from a single unified console.

Plug-in - Benefits:

  • Execute patch updates to system from ServiceDesk Plus
  • Perform complete Mobile Device Management tasks from Dashboard
  • Auto-generation of tickets for Help Desk Requests
  • Install software applications directly from console
  • Perform remote control functions such as File Transfer, recording Session, etc., without any hassle
  • Track and update the Asset data in to CMDB
File SHA256 value
64bit.exe 49ce798e237109339f3fb145c0c174b8006696ea9f7eb648128bb3c517a3fa8f

With the help of ManageEngine's ServiceDesk Plus we were able to centralize and capture over 99% of reported issues. The solution proved easy and user friendly and both IT resources and our stakeholders were able to quickly adapt and utilize the system. ManageEngine continually improves the product with each release adding functionalities that enhance the product and usability.

Eldin Reynolds, IT Infrastructure Manager, Kingston Freeport Terminal Ltd.

Go Beyond Tickets. Manage Desktops and Mobile Devices.

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