We're already halfway through the year, and it's been a whirlwind of exciting developments here at ServiceDesk Plus. From learning how to plan your future AI roadmap with insights from industry leaders to delving into how you can get started with your own release plan, there's plenty of food for thought in this month's edition.
We conducted a survey in partnership with the Service Desk Institute to discern clear insights from the hype around AI in IT. Our latest research is set to help you plan your future AI roadmaps with insights from over 150 IT leaders on the adoption of AI
across their ITSM practices, including popular use cases and the common challenges involved. Download the survey report.
Whether you're applying a minor security patch or rolling out a critical set of new features, in the absence of a robust release management process, your release journey will be fraught with complexities and risks. If you'd like to get started with
your own release plan, you first need to know the what, why, and how of release management. Here's a guide that can help you get started with that. Read now.
With the growing dependence on technology comes the looming concern of having to deal with technical issues daily. This, in turn, makes the need for effective IT support evident. Here's everything that you need to know about effective IT support,
including what it brings to the table and what you should look out for in your IT support software. Explore now.
Understanding your team's skill sets is vital in strategizing improvements. With our latest report bundle, you can identify subject matter experts, top ranking performers, end-user favorites, and more in about
From inspiring User Conferences to thought-provoking ITCONs, we're delighted to bring you a lineup of tech events that aim to refine your service management. Get hands-on experience with ServiceDesk Plus, participate in detailed demos, interact with
our product experts, and gain deep insights into the ITSM landscape. Register now.
That's a wrap on this edition of the ServiceDesk Plus newsletter. We'll be back with more exciting news next month.
