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Hey there,
With October in full swing, we're excited to share with you everything that's been brewing here at ServiceDesk Plus. From exploring the ready-to-deploy, high-value AI capabilities in ServiceDesk Plus to delving into the new cloud version of AssetExplorer, you'll get the latest on exciting releases, a new extension, a few interesting reads, and more.
Let's jump in!
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Let your IT service desk reach unparalleled productivity levels with our AI-driven ITSM platform. Explore how ServiceDesk Plus gets you in the fast lane to high-value AI by offering ready-to-deploy capabilities without any licensing hassles, tier limits, or |
overheads. Check out how we blend the three essential kinds of AI—predictive, conversational, and generative—at contextual touchpoints in your IT service desk. Learn how.
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Exciting news! We are thrilled to announce the launch of the cloud version of AssetExplorer. With this release, you can access a full suite of advanced ITAM features designed to streamline your asset management processes. Discover assets with ease using multiple |
discovery modes, standardize asset processes with visual workflows, leverage no-code automation to reduce manual efforts, and make data-driven decisions with a built-in CMDB and robust reporting capabilities. Try it for free.
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We've made yet another addition to our marketplace! Introducing the all-new Jira extension for the cloud version of ServiceDesk Plus. With this extension, your technicians can now directly associate, track, and sync their Jira issues and projects with |
the Request, Problem, Change, and Release management practices in ServiceDesk Plus. Download the extension.
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Explore how the powerful trio of SLA, SLO, and SLI empowers IT service desks to deliver enhanced end-user experiences. With a focus on aligning goals between IT service desks and employees, they emphasize clear communication, shared |
objectives, and elevated user experiences. Dive into our latest article to learn how you can implement these site reliability engineering principles for exceptional IT service delivery. Read the article.
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Addressing zero-day vulnerabilities swiftly is essential for mitigating major cybersecurity threats. That's why it’s crucial for businesses to be proactive in implementing emergency changes and stay in control. Explore how ServiceDesk Plus |
can help you accelerate emergency changes with minimal disruption, keeping your operations secure and responsive. Learn more.
That's a wrap on this edition of the ServiceDesk Plus newsletter. We'll be back with more exciting news next month.
Meanwhile, stay in touch with us on    
Until next time!
The ServiceDesk Plus team |
