Application Maintenance

Application Maintenance

Starting and stopping the application

Windows installations

To start Analytics Plus, open your Windows Services and navigate to the ManageEngine Analytics Plus service. Right click the service name and select Start or Stop, to start and stop the application accordingly. You can also start the application from the command prompt by executing the run.bat file found under the C:\Users\Admin\Atlassian\Application Data\Jira\AnalyticsPlus\bin folder.

Note: To start or stop the Analytics Plus for Jira app, please ensure you are logged in to the server on which your Jira application is installed. 

Linux installations

Navigate to the directory where Analytics Plus is installed in your computer or server. Launch a terminal from the /home/admin/atlassian/application-data/jira/AnalyticsPlus/bin folder, and use the following commands to start and stop the application:

  • Start the application by executing these commands (from the command prompt/terminal): sh app_ctl.sh run or sh run.sh

  • Stop the application by executing these commands (from the command prompt/terminal): sh app_ctl.sh StopServer or sh StopServer.sh

Performance fine tuning 

1. Ensure you delete temporary reports, tables or dashboards that are no longer in use. This will free up the application's resources and boost performance. 

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