Observability promises to simplify IT professionals’ lives and enhance digital resilience for businesses. Fifteen years since coming onto the IT scene, observability remains a work in progress.

Why?

While centralized visibility, faster MTTR, and improved business continuity represent one side of the coin, the other side reveals unpredictable licensing costs, data management toil, and tool sprawl.

To gain a holistic perspective of this observability landscape and help the IT community with ground-level insights, we’re surveying IT professionals—CIOs, CTOs, IT managers, IT administrators, software engineers, and more.

The five key questions that guide our survey 

  • 1Where are you now in your observability journey?
  • 2Where do you want to go?
  • 3What’s holding you back?
  • 4What’s your plan to overcome these challenges?
  • 5How can vendors help you?

What taking this survey means to you   

  • Be one of the IT voices that can shape the perception of observability for better.
  • See your perspectives and concerns recognized as meaningful questions.
  • We'll publish the findings by early Q2 2025. You'll be among the first to receive them directly in your inbox.
Take the survey

Your input will make a difference.

*Terms and conditions: 
  • All your responses will be kept anonymous.
  • All lawful citizens of all countries except Cuba, Iran, North Korea, Sudan, and Syria are eligible to participate in this survey.
  • Employees (including friends and family members), resellers, and partners of Zoho and ManageEngine are not eligible to participate in the survey.

ManageEngine reserves the right, at its sole discretion, to disqualify your entry if it concludes that:

  • You have tampered with the entry process or the operation of the survey
  • You have acted in violation of these official rules or any such other applicable state, federal, or local laws.
  • You do not provide the requested assistance for compliance in a timely manner.

The decisions of ManageEngine shall be final and binding in all respects and you agree to be bound by the same.

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