Non-profit

Firebrand Technologies bolsters cybersecurity with Log360

Securitas

About Firebrand Technologies

Firebrand Technologies, headquartered in Tanzania, is a leading ICT company specializing in software, security, and e-communications solutions along with hardware equipment and related services. Its operations extend across East Africa, catering to various industry needs with cutting-edge technology solutions.

Committed to staying at the forefront of technological advancements, Firebrand Technologies delivers the most effective solutions to its clients. The company prides itself on providing professional and responsive services, ensuring that its technical expertise is always accessible to customers.

  • Organization

    Firebrand Technologies
  • Country

    Africa
  • Industry

    Software services

Main challenges Firebrand Technologies faces

Before implementing Log360, Firebrand Technologies encountered several challenges that hindered its operations. The primary issues included:

  • Lack of real-time monitoring and alerts: Its existing monitoring systems did not provide timely notifications, requiring manual checks to detect and address issues.
  • Complex configurations: The previous solutions used for monitoring and notifications were difficult to configure, leading to inefficiencies and delays.
  • Inadequate threat detection: Firebrand Technologies struggled with identifying and responding to security threats, such as phishing, misuse of user credentials, and brute-force attacks.

How Firebrand Technologies Leveraged Log360 to counter these challenges

To address these challenges, Firebrand Technologies implemented Log360, a comprehensive log management and SIEM solution. The following steps highlight how the company leveraged Log360:

  • Streamlined real-time monitoring: Log360 provided real-time alerts and notifications, allowing Firebrand Technologies to quickly detect and respond to issues. The user-friendly interface made configuration straightforward, significantly reducing setup time.
  • Enhanced threat detection and management: With features like graphical dashboards, event correlation, and real-time alerts, Log360 improved the company's ability to detect and manage security threats. The intuitive reports and compliance audits helped in identifying potential vulnerabilities and addressing them proactively.
  • Simplified configuration and customization: Compared to the company's previous solution, Log360 offered a more streamlined experience with easier configuration and customization. The solution’s straightforward setup for notifications and log management enabled Firebrand Technologies to concentrate on resolving issues rather than navigating complex configurations.

"The graphical dashboards and real-time alerts provided by Log360 are the most valuable features for us."

Eurad Onesphory, Firebrand Technologies representative

Eurad appreciated ManageEngine’s onboarding services and noted that any challenges with configuring Linux raw logs in EventLog Analyzer were promptly resolved through effective team collaboration.

About custom onboarding

Custom onboarding is a ManageEngine service that provides solution implementation to clients upon request. This service includes installation and customized configuration of ManageEngine solutions. It enables clients to seamlessly begin work without worrying about the complexities of installation, deployment, and product use. Every client environment is unique and requires additional support beyond the basic installation and standard features. With custom onboarding, clients have the option to engage a team of product experts to manage the installation, implementation, customization, and training based on the business needs.

About Log360

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. Vigil IQ, the solution's TDIR module, combines threat intelligence, ML-based anomaly detection and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.

Log360 is a unified SIEM solution with integrated DLP and CASB capabilities that detects, prioritizes, investigates, and responds to security threats. It combines threat intelligence, machine learning-based anomaly detection, and rule-based attack detection techniques to detect sophisticated attacks, and offers an incident management console for effectively remediating detected threats. Log360 provides holistic security visibility across on-premises, cloud, and hybrid networks with its intuitive and advanced security analytics and monitoring capabilities.

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