Reset second factor of authentication for the default admin
If you have lost your authentication device, or cannot retrieve the verification code required to complete authentication, you can reset the secondary factor of authentication.
Note: Authentication factor reset can be done only for the admin account.
To reset the authentication factor,
- Navigate to <Installation_Dir>\bin\adsf folder. By default, the path is C:\Program Files\ManageEngine\M365 Manager Plus\bin\adsf.
- Find and run the resetAdminTFAEnrollment.bat file.
- You can now reenroll for the secondary authentication factor again by logging in to M365 Manager Plus.