Azure Entra IDConfigure email forwarding for a mailbox in Exchange Online

Configure email forwarding for a mailbox in Exchange Online

The table is a comparison on how to configure email forwarding for a mailbox in Exchange Online using the native admin center and M365 Manager Plus.

Log in to EAC and navigate to Recipients > Mailboxes .
Select a mailbox for which you want to configure email forwarding from the list of user mailboxes displayed.
Under Mailbox > Email forwarding , click Manage email forwarding.
Turn ON the Forward all emails sent to this mailbox setting.
Click the Search email button from the Forwarding address text box to find an internal recipient to forward emails to.
To forward to an external address, select Forward to an external email address and enter the external address.
If you want to keep a copy of the forwarded email, select the Deliver message to both forwarding address and mailbox option
Click Save and Close to exit from the Manage email forwarding display pane.

Log in to M365 Manager Plus and navigate to the Management tab > Exchange Online > Mailbox Management .
Under the Exchange Mailbox Tasks section, select Set Mail Forwarding (Many to One ) to forward mails from one or more mailboxes to another mailbox, or select the Set Mail Forwarding (One to One) to forward mails from one mailbox to another.
Click the + icon in the Internal forwarding address field to add an internal address.
Enter the external address in the External forwarding address.
Check the Keep a copy of the forwarded messages in mailbox checkbox to keep a copy of the forwarded messages.
Search for mailbox(es) from the Find Mailbox(es) to Modify section and click Apply .

Administrators need to be assigned the necessary role and permission to modify Exchange mailboxes and its permissions.
Administrators must check if the target mailbox has the necessary permission to receive emails.
Configuring email settings and modifying them in bulk require PowerShell scripting, which can be complex for non-technical users.
Managing a large number of mailboxes can be cumbersome within the admin center, potentially leading to inefficiencies and difficulty in organizing and tracking mailboxes effectively.
While the admin center provides some automation features, it may not offer the level of automation required for complex mailbox management tasks.

Assign tasks to technicians without the need to elevate their native privileges.
M365 Manager Plus offers a wide range of management capabilities for Exchange environment, including mailbox management, shared mailbox management, calendar management, public folder modification, and more, all from a single interface.
M365 Manager Plus provides a user-friendly interface for configuring mailbox settings, user permissions, and security policies, often without needing PowerShell.
Highly customizable features that allow organizations to tailor their platform to their specific needs and requirements. Additionally, it is scalable, capable of supporting organizations of all sizes.
Management actions come built-in with M365 Manager Plus and can be performed at the click of a button.

Hassle-free Exchange management.

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