Manage resource mailbox in Exchange Online

You can manage resource mailboxes, like room and equipment mailboxes, in your Exchange Online organization. Room mailboxes are tied to physical locations (e.g., conference rooms), allowing users to reserve them for meetings. Equipment mailboxes, on the other hand, are for non-location-specific resources (e.g., laptops, projectors), making it easy for users to reserve these items for meetings. The steps mentioned in the table below can be used to manage resource mailboxes in Exchange Online.

Steps to manage resource mailboxes in Exchange Online using the native admin center

To create a resource mailbox:

1. Log in to the EAC and navigate to Recipients > Resources.
2. Click Add a resource and follow the Resource Setup, General Information, Booking options, and Review resource instructions.
3. Click Create.

To edit a resource mailbox:

1. Select the resource you want to edit.
2. In the Room Mailbox pane, you can update the resource details from the General, Booking, Delegation, and Others tabs.

Simplify resource mailbox management and reporting with M365 Manager Plus

ManageEngine M365 Manager Plus, a one-stop solution for Microsoft 365 reporting, auditing, management and monitoring solution, provides detailed reports on room and equipment resource mailboxes, including information on events, booking counts, configurations, and usage, eliminating the need for complex PowerShell scripting. Some additional ighlights of M365 Manager Plus include:

• Bulk management: Manage mailboxes, users, sites, groups, and contacts effortlessly in bulk.
• Extensive reports: Gain a thorough understanding of your environment in Exchange Online, Azure Active Directory, SharePoint Online, OneDrive for Business, and other Microsoft 365 services with detailed reports.
• Intense auditing: Keep tabs on the most granular user activities in your Microsoft 365 environment.
• Real-time notifications: Receive instant email notifications about critical activities.
• Constant monitoring: Monitor the health and performance of Microsoft 365 features and endpoints around the clock.
• Customizable help desk roles: Create custom roles with any combination of reporting, management, and auditing tasks. Assign these roles to non-administrative users to reduce the workload of Microsoft 365 admins.